Experienced T-45 Field Service Rep - Defense

Boeing•Kingsville, TX

3d•$79,900 - $108,100•Onsite

About The Position

Boeing Global Services is seeking an experienced Field Service Representative to provide on-site and field-based support for T-45 Goshawk jet trainer operations and maintenance at Naval Air Station Kingsville, Texas. The role supports aircraft availability, readiness, and sustainment, and serves as an on-site liaison between Boeing and customer personnel to resolve significant technical and operational issues. This is a Field Operations position. Employees must be willing and able, potentially on short notice, to travel domestically or internationally and may be required to relocate to another Field Operations location based on customer or management needs. Certain contracts may require deployment to a U.S. Department of Defense contingency operation and the ability to meet military contractor health standards for deployment. The role requires independent work in varied cultural and economic environments and the ability to function in a demanding, around-the-clock, on-call operational setting. Employees must be willing to work any shift and long hours, including evenings and weekends. The position requires at least one year of military aircraft maintenance experience and the ability to obtain a U.S. security clearance. Applicants must be U.S. citizens; an interim U.S. Secret Clearance is required before start and a final U.S. Secret Clearance after start. A current U.S. passport is required for international travel. Boeing will not sponsor employment visas. The position is not safety sensitive and is not contingent upon program award. The summary pay range is $79,900–$108,100, based on candidate experience and qualifications, as well as market and business considerations. Eligible employees may enroll in benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance, and programs providing paid and unpaid time away from work. Benefit availability may vary by eligibility factors. Relocation assistance is not negotiable for this position.

Requirements

At least one year of experience with military aircraft maintenance.
Experience supporting aircraft in a field or operational environment.
Meet GEC6 job family requirements.
Strong technical and interpersonal skills and excellent written and verbal communication.
Ability to prioritize and manage workload independently with minimal supervision.
Flexibility to work long hours, including evenings and weekends, and willingness to work any shift.
Demonstrated leadership and teamwork in diverse groups.
Proficiency with digital tools to host online meetings across time zones.
Willingness and ability to travel or deploy domestically and internationally, potentially on short notice and for varying durations; failure to travel or deploy when required will be considered a resignation.
Ability to maintain and possess a current U.S. passport for international travel.
Willingness and ability to relocate domestically or internationally as required; failure to relocate when required will be considered a resignation.
Ability to obtain a U.S. security clearance; an interim U.S. Secret Clearance is required before start and a final U.S. Secret Clearance after start.
U.S. citizenship is required for the security clearance.
Ability to meet military contractor health standards for deployment if assigned to a contract requiring deployment.
Applicants and employees are subject to drug and alcohol testing when criteria in Boeing policies are met.
Employer will not sponsor applicants for employment visa status.

Nice To Haves

Proven experience maintaining and troubleshooting T-45 aircraft systems.
Previous military experience or extensive familiarity with military operations and written maintenance procedures.
Extensive knowledge of using Interactive Electronic Technical Manual (IETM).

Responsibilities

Provide on-site field service support for T-45 aircraft operations and maintenance activities.
Act as the on-site liaison between the company and customer personnel from varied backgrounds to resolve significant technical and operational issues.
Diagnose and troubleshoot aircraft and systems discrepancies and support their resolution.
Coordinate with service engineering, supply chain, logistics, and program teams to resolve field issues.
Support aircraft availability, readiness, and sustainment objectives.
Document field issues, technical findings, and corrective actions in accordance with program and company procedures.
Maintain compliance with Boeing, customer, and regulatory requirements related to safety, quality, and aircraft maintenance.
Understand customer expectations and assist customers in interpreting and using support data and documents.
Provide technical ad hoc on-the-job training.
Work unsupervised for extended periods in a wide variety of cultural and economic environments.
Function in a demanding, on-call, around-the-clock operational environment.
Travel or deploy to domestic and international locations, potentially on short notice, to meet customer needs.
Relocate to domestic or international Field Operations locations as required by customer needs and the statement of work.