Field Service Representative I — Charlotte, NC

Solventum•Charlotte, NC

4d•Onsite

About The Position

Solventum’s Field Service Representative I serves healthcare clients in the Charlotte, NC sales territory by delivering, picking up, maintaining, and processing medical device equipment. The role interacts with customers—including patients and hospital staff—and builds and maintains customer relationships. It also involves equipment preparation and quality control, inventory tracking, facility housekeeping, and loading and unloading equipment in company vehicles. The role is onsite in the sales territory and may include up to 20% domestic travel, including commercial air travel for training or other scheduled business functions. Relocation assistance is not authorized. Candidates must be legally authorized to work in the country of employment without employment visa sponsorship. Entry to healthcare or other third-party facilities may require specific credentials, vaccinations, licenses, or other prerequisites.

Requirements

High school diploma/GED or higher.
At least one year of customer-facing experience in a private, public, government, or military environment.
Current, valid driver’s license.
Must be legally authorized to work in the country of employment without sponsorship for employment visa status.
May need to meet facility-specific prerequisites to enter healthcare or other third-party facilities, such as licenses, vaccinations, credentials, or other qualifications.

Nice To Haves

Associate degree or higher from an accredited institution.
Ability to work a non-traditional schedule that may include extended hours, evenings, weekends, and on-call duties.
Ability to meet the position’s physical requirements through fitness testing, as required by the Job Safety Analysis.

Responsibilities

Support customers, including patients and hospital staff, by providing customer service and customer-centric solutions.
Prepare medical device equipment for delivery, including cleaning and disinfecting equipment, preparing disposables, and processing documentation.
Track inventory of assets, parts, disposables, and supplies, and locate missing or misplaced equipment as needed.
Load and unload medical equipment from company vehicles.
Deliver, pick up, and maintain medical device equipment for healthcare clients.
Clean, process, and perform quality control on medical device equipment.
Perform general housekeeping of the facility.
Attend training and other scheduled business functions, which may require commercial air travel.
Comply with corporate policies, procedures, and security standards while performing assigned duties.