Field Service Professional - Sacramento, CA

NRG•Sacramento, CA

1d•$25 - $28

About The Position

Vivint Smart Home, an NRG-owned company, is hiring a Field Service Professional to install, service, and troubleshoot smart home systems while identifying opportunities to recommend and sell equipment upgrades or service enhancements. The role combines technical field work, consultative sales, and customer education. Employees receive paid virtual and on-the-job training, ongoing coaching, and leadership development. The position follows a four-day, 4/10 workweek that includes Saturdays. A take-home company vehicle and gas card are provided for work use, and drive time to and from appointments is paid. The company provides tools, a cell phone, a tablet, and required paid licensing. Safety assessments are conducted at each customer home.

Requirements

Valid driver’s license and satisfactory driving record.
Ability to pass post-offer background screening and meet licensing requirements in accordance with applicable laws.
Ability to build rapport and trust with diverse customers and act with integrity.
Ability to perform the essential physical functions of the role, with or without reasonable accommodation, including repeated ladder use; frequently lifting, carrying, and maneuvering up to 50 pounds; working outdoors in varying weather; working in attics, including crawling, kneeling, crouching, and awkward postures; maintaining three points of contact while traversing trusses; standing for extended periods; and performing computer and telephone work while seated as needed.

Nice To Haves

Experience in retail, business-to-consumer sales, insurance, or service-based sales.
Experience in cable or satellite installation, pest control, construction, or solar industries; helpful but not required.

Responsibilities

Install, service, and troubleshoot security cameras, smart locks, and home automation systems.
Evaluate customer homes and recommend and sell equipment upgrades or service enhancements on-site.
Train homeowners to use their new system.
Conduct a safety assessment at every home to help ensure a safe environment for employees and customers.
Operate a company vehicle to travel to appointments.

Benefits

Competitive hourly base pay plus uncapped commission and performance incentives.
Paid virtual and on-the-job training, ongoing coaching, and support.
Take-home company vehicle and gas card for work use; paid drive time to and from appointments.
Ten paid holidays and two weeks of paid time off.
401(k) with 6% company match.
Employee Stock Purchase Program.
Employee pricing on Smart Home equipment.
Opportunity to earn a yearly company-paid incentive trip for the employee and one guest.
Potential eligibility for medical, vision, dental, 401(k), and flexible spending account benefits.
Company-provided tools, cell phone, and tablet; paid licensing required for job duties.