Field Service Rep - Sacramento

McKesson • Usa, CA

1d • Onsite

About The Position

McKesson is seeking a relationship-focused Field Service Representative to support Post Acute Care customers throughout the Sacramento, California territory. This field-based role requires regular in-person visits to customer locations. Candidates must live in the Sacramento metropolitan area or within close commuting distance; relocation is not provided.

The representative serves as a trusted partner to Tier 1 and Tier 2 customers, working with owners, administrators, executive directors, directors of nursing, and business office managers. The role supports customer engagement, onboarding, product utilization, formulary compliance, retention, and business growth. It collaborates with Sales Managers and National Account Managers to improve customer satisfaction and identify sales opportunities.

The position is intended for professionals in the earlier stages of a sales, customer relationship, or healthcare services career. Compensation includes a base salary of $75,200 annually and a target sales incentive of $12,000 annually, for target compensation of $87,200. A vehicle program provides either a $668 monthly automobile allowance or a company-provided vehicle with a fuel card. A comprehensive benefits package and career advancement opportunities are also offered.

Requirements

• At least 2 years of relevant experience.
• Valid driver's license.
• Complete a 7-year motor vehicle record check during pre-employment.
• Ability to work and travel within the assigned territory 5 days per week.
• Ability to establish trust and credibility with customers through relationship-building.
• Strong verbal communication and active listening skills.
• Consultative approach to influencing customer behaviors and business outcomes.
• Self-motivation and ability to work independently and manage a territory effectively.
• Customer-focused problem-solving and decision-making abilities.
• Adaptability and comfort working in a dynamic, fast-paced environment.
• Professional and approachable presence with customers and internal stakeholders.
• Ability to learn healthcare products, technologies, and customer ordering systems.

Nice To Haves

• Experience in customer service, retail sales, healthcare support, account management, or other customer-facing roles.
• Experience managing multiple priorities and working across cross-functional teams.
• Strong attention to detail and organizational skills.
• Ability to navigate change and adapt to evolving customer needs.
• Willingness to relocate for future career growth opportunities.

Responsibilities

• Conduct scheduled customer visits to assigned Post Acute Care customer locations throughout the territory.
• Build trusted relationships with customer owners, operators, and key decision-makers.
• Reinforce McKesson's value proposition and help customers maximize the benefits of their partnership.
• Support new customer onboarding through training, presentations, and ongoing account support during implementation.
• Educate customers on product offerings, formulary updates, and product conversion initiatives.
• Support utilization management and formulary compliance for customers operating under PPD pricing models.
• Identify customer concerns, service gaps, and growth opportunities, and partner with internal stakeholders to deliver solutions.
• Promote and sell approved products and solutions, including equipment, housekeeping products, and special-order items.
• Collaborate with Sales Managers and National Account Managers on strategic sales and customer retention initiatives.
• Maintain accurate customer activity records and communicate market feedback to internal teams.

Benefits

• Target sales incentive opportunity of $12,000 annually, paid quarterly.
• Vehicle program with either a $668 monthly automobile allowance or a company-provided vehicle with fuel card.
• Comprehensive benefits package.
• Career advancement opportunities within McKesson.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed