Field Service Power Generation Technician

Cummins•Memphis, TN

13h•$56,800 - $85,200•Onsite

About The Position

Cummins is hiring a Field Service Power Generation Technician to support power generation products in the Memphis, Tennessee area, covering locations within a 150-mile radius. The technician performs preventative maintenance and basic repairs at customer sites, using specialized tools and documented procedures with minimal direction. The role requires professional customer interaction, accurate service documentation, ongoing training, and compliance with health, safety, and environmental requirements. The technician diagnoses and repairs power generation equipment and related mechanical and electrical systems, maintains service vehicles and tools, and escalates unresolved issues to more experienced technicians or a supervisor. The position requires a current valid driver’s license, three years of driving experience, a five-year motor vehicle report without major violations, and passing a DOT physical. A CDL is required to transport oil in Tennessee and may be obtained after hire. Applicants must be at least 21 years old. The role is subject to DOT driving regulations, including Hours of Service and Electronic Log Booking Device use, but is not subject to FMCSA drug and alcohol testing. A $5,000 sign-on bonus is offered.

Requirements

Basic-level field service work experience.
Intermediate-level knowledge of and/or experience with power generation products.
High-voltage and low-voltage experience.
Customer service experience.
Vocational diploma from a relevant technical institution.
Current relevant electrical certification.
Locally valid driving permit/current valid license.
Three years of driving experience.
A five-year motor vehicle report free from major violations.
Ability to pass a Department of Transportation physical.
Must be at least 21 years of age.
CDL required to transport oil in Tennessee; it may be obtained after hire.
Ability to comply with DOT driving regulations, including Hours of Service and Electronic Log Booking Device use.

Nice To Haves

Apprentice Certified Power Generation/Electrical Technician certification.

Responsibilities

Perform preventative maintenance and basic repairs on generators and power generation components at customer sites.
Engage with customers professionally, anticipate their needs, and provide prompt and efficient service.
Use specialized mechanical, electrical, and electronic service tools and documented procedures to diagnose and repair equipment.
Identify and prepare the parts and tools required for service work.
Escalate unresolved technical issues to more experienced Field Service Technicians or a supervisor.
Complete service worksheets, timesheets, warranty claims, quality documents, and other required records using handwritten forms or business systems.
Complete training in line with skill and business requirements.
Maintain service vehicles and tools in clean, proper working condition.
Follow applicable health, safety, and environmental policies, procedures, and legislation, and report issues or incidents.
Troubleshoot power generation products and related engine systems, validate repairs, and document troubleshooting results.
Inspect, repair, and maintain mechanical and electrical products; disassemble and assemble engines or generators; and replace parts according to guidelines.