Field Service Network Engineer

General Dynamics Information Technology•Colorado Springs, CO

23d•$97,968 - $131,100•Onsite

About The Position

GDIT is seeking a creative and driven Field Service Network Engineer to support the US Battlefield Information Collection and Exploitation Systems eXtended (US BICES-X) program. The program supports Department of War intelligence information sharing on current and emerging global threats with mission and coalition partners and emerging nations. The role supports combatant commands as part of an internationally dispersed team directly supporting warfighters and their missions. Work is typically performed at client site locations, and the position requires shift work. The position is onsite in Colorado Springs, Colorado, with 10–25% travel required. The engineer analyzes, administers, and maintains voice, video, and data communications networks; resolves incidents; monitors network performance and availability; and helps maintain network security and compliance. The role also provides training and technical guidance, coordinates with vendors during outages or performance degradation, and contributes to network procedures, standards, and monitoring processes.

Requirements

At least 5 years of related experience.
Must possess and maintain a Top Secret/SCI security clearance; the posting also lists Top Secret/SCI as the clearance that must currently be possessed and be able to be obtained.
A BA/BS degree is required, but may be substituted with additional years of experience.
Must possess a currently active CCNA certification.
Must meet DoW 8750 requirements and be eligible for IAT Level II access upon hire for positions with elevated privileges.
Must obtain ITIL V4 Foundation within six months of hire; additional specific certifications may be required depending on assignment.
Knowledge and experience with routing and switching protocols, including examples such as OSPF, EIGRP, BGP, Spanning Tree Protocol, ISAKMP, ESP, SIP, and SCCP.
Knowledge and experience with current Cisco IOS software and hardware features.
Ability to work efficiently in a fast-paced environment and multitask while maintaining high-quality work.
Experience working directly with hardware vendors involved in incident resolution.
Experience with software systems and architectures, communications protocols, and network hardware devices.
Experience with STIG patching, compliance, and other security activities.
Must be willing to work shift work.
Must be a U.S. citizen.
Work at client sites requires proper safety precautions; work may involve some physical effort handling light materials, boxes, or equipment.

Nice To Haves

Completed CCNP ENCOR, CCNP Enterprise, or Juniper equivalents.
Knowledge and experience with VoIP/VTC collaboration systems.
Knowledge and experience with HAIPE-based encryption devices.
Knowledge and experience with Multicast and GRE Routing.
Knowledge of virtualization technologies as they apply to networking, including VMware, Citrix, and Microsoft.
Knowledge and experience with data center networking.
Experience troubleshooting ACLs, firewalls, and firewall rule sets.
Understanding of network virtualization.

Responsibilities

Identify, analyze, and resolve network incidents and problems.
Use IT Service Management principles to categorize, prioritize, escalate, troubleshoot, and resolve incidents.
Provide network, equipment, or specialized training and technical guidance to end users and less-experienced network personnel.
Determine network specifications, input/output processes, and working parameters for hardware and software compatibility.
Participate in special projects as assigned.
Analyze, administer, and maintain voice, video, and/or data communications networks.
Manage network usage and performance to meet Enterprise Service Availability and Service Level Agreement requirements.
Maintain network security and ensure compliance with security policies and procedures.
Participate in developing and implementing network-related procedures and standards.
Interface with vendors to ensure appropriate resolution during network outages or periods of reduced performance.
Assist with developing third-party monitoring actions and procedures for network infrastructure.