Field service engineer
About The Position
Anord Mardix, a Flex company, is a global leader in critical power solutions supporting industries including financial institutions and data centers. Flex intends to spin off its Cloud and Power Infrastructure segment as Axiom, an independent publicly traded company, with the spin planned for Q1 2027. If the spin occurs, this role will support Axiom, which focuses on critical digital infrastructure and end-to-end power and thermal management solutions for AI data centers and other mission-critical applications. The Field Service Engineer provides professional installation supervision, testing, commissioning, maintenance, and repair for low-voltage distribution gear, transformers, and related power distribution equipment. The position reports to the Field Service Manager and requires travel of 50% or more, on-call availability, weekend work, and required overtime. The engineer must be able to respond to emergency calls and arrive within two hours.
Requirements
- Education to the associate level in electrical power distribution or a related field and/or at least 3 years of similar work experience in a related field.
- Demonstrated experience with electrical power distribution systems, power monitoring systems, AC/DC electrical power, and communication protocols.
- Ability to travel 50% or more.
- Ability to work on call, weekends, and required overtime.
- Ability to respond to emergency calls and arrive within 2 hours.
Nice To Haves
- Military experience.
- Data center or equivalent mission-critical systems experience.
- Three to five years of experience designing low-voltage switchgear assemblies/systems and/or power distribution equipment.
- Knowledge and understanding of applicable UL standards, including UL 67, UL 1008, UL 1008S, UL 60950, UL 891, and UL 1558.
Responsibilities
- Provide installation supervision, testing, commissioning, maintenance, and repair for low-voltage distribution gear, transformers, and related power distribution equipment.
- Prepare technical reports and test sheets, and monitor spare parts, tools, equipment, and consumables.
- Maintain and follow company and site-specific safety regulations.
- Attend appropriate site meetings.
- Interface with project management and site personnel.
- Provide excellent customer service by listening to and addressing client needs or escalating them for resolution.
- Communicate regularly with Project Managers, receiving and relaying information.
- Proactively eliminate waste and add value to processes.
- Follow relevant health and safety regulations and perform work safely.
- Adhere to company policies and rules.
Benefits
- Full range of medical, dental, and vision plans
- Life insurance
- Short-term and long-term disability
- Matching 401(k) contributions
- Vacation and paid sick time
- Tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
