Field Service Engineer - France

Tomra

9d

About The Position

TOMRA is seeking a Field Service Engineer to provide customer service for recycling sorters installed at customer facilities in France. The role covers commissioning, operation, testing, integration, optimization, maintenance, training, and repair. The engineer will work to maximize the performance of TOMRA sorting systems and customer satisfaction, and will travel approximately 80% of the time, mainly within France, with occasional international travel possible. Training is provided at TOMRA’s training center in Germany and through practical field application.

Requirements

• Technical training at BAC+2 level in electronics, electrotechnics, automation, industrial maintenance, or a similar field, or relevant experience in on-site preventive and corrective maintenance supporting industry customers as a maintenance technician, specialist, or service engineer.
• Willingness to travel approximately 80% of the time, mainly in France, with occasional international travel.
• Valid car driving license.
• Solid technical foundation, particularly in electricity, including reading electrical diagrams and plans and PLC electrical automation.
• Comfort with computer programs and PC configuration.
• Fluent in French and English.
• Ability to establish and maintain effective working relationships with clients, internal and external associates, and management.

Responsibilities

• Install, commission, maintain, optimize, and repair sensor-based sorters at TOMRA Recycling installation bases.
• Ensure maximum performance of TOMRA sorting systems in the field, prioritizing customer satisfaction.
• Deliver effective customer communication and support.
• Optimize sorting systems and processes through sampling and testing.
• Identify opportunities to add value to customers’ businesses by introducing complementary TOMRA products, solutions, and services.
• Act as a liaison between customers and Headquarters, gathering and providing market feedback to improve customer service and identify opportunities.

Benefits

• Company car, laptop, telephone, tools, and personal protective equipment.
• Attractive remuneration.
• Professional and personal development through on-the-job learning, specialized courses, and conferences.
• International working environment, positive intercultural environment, and diversity culture.
• Open feedback culture and transparent communication.
• Opportunity to work and learn with highly qualified colleagues.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree