Field Service Engineer

IS International Services • Alpharetta, GA

4d • Onsite

About The Position

The Field Service Engineer starts up and commissions control systems, supports engineering activities, and assists with factory testing of products. The role contributes to engineering activities for the company’s business in the United States, Canada, and the Americas. Familiarity with turbine generator technologies for combustion turbines, steam units, and hydro units is a plus.

The position is on site in Alpharetta, Georgia, when the engineer is not in the field. Travel may account for up to 90% of the role, including extended assignments of approximately six weeks at job sites. Returning home every third weekend may be possible depending on site activities and the length of the assignment. The engineer must be available for short-notice travel at any time and may work extended hours, shifts, or nights to keep site outages short.

Field work may take place in non-air-conditioned, humid, dusty, or muddy environments, with high noise and hazards associated with construction, grinding, and welding. Company-provided PPE is required during site visits. The engineer must be able to lift 50 pounds and carry toolboxes weighing around 45 pounds, including up stairs to turbine decks. Travel to job sites may be by airplane or car, and a valid driver's license is required.

Requirements

• Bachelor's degree in electrical engineering or an equivalent engineering discipline, such as electrical and electronic engineering or controls.
• At least 2 years of experience in electrical engineering; an advanced degree may be substituted for experience where applicable.
• Experience and skills in various unit and generator auxiliary systems, or demonstrated interest and ability to learn these systems.
• Valid driver's license and ability to drive to and from job sites and lodging.
• Ability to travel by airplane or car and be available for short-notice travel at any time of day or week.
• Ability to lift 50 pounds and carry toolboxes weighing around 45 pounds.
• Ability to work extended hours, shifts, or nights as required by job-site outages.
• Ability to work in non-air-conditioned, high-humidity, dusty or muddy, and noisy environments while using required PPE.

Nice To Haves

• Familiarity with turbine generator technologies for combustion turbines, steam units, and hydro units.
• Experience with electrical power systems, including MV/LV switchgear, HV/MV/LV transformers, UPS/DC systems, generator circuit breakers, generator bus ducts, and emergency power systems.
• Experience with start-up frequency converters, automatic voltage regulation, static and brushless excitation systems, synchronization, generator and transformer protection, measuring, and metering.

Responsibilities

• Program, start up, and commission turbine controls equipment.
• Test electrical equipment and provide test reports.
• Submit timesheets and expense reports in a timely manner.
• Provide customer training on site and in the classroom.
• Troubleshoot complex problems independently.
• Write and follow procedures.
• Provide feedback to the engineering department.
• Provide phone support to customers.
• Work with the Service Manager and project managers to provide solutions.
• Work with suppliers, vendors, craft labor, and contractors.
• Follow safety policies and OSHA regulations.
• Support engineering activities and assist with factory testing of products.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level