Field Service Engineer

IS International Services•Alpharetta, GA
•Onsite

About The Position

The Field Service Engineer starts up and commissions control systems, supports engineering activities, and assists with factory testing of products. The role contributes to engineering activities across the company’s business in the US, Canada, and the Americas. Familiarity with turbine-generator technologies for combustion turbines, steam units, and hydro units is a plus. The position is based on site in Alpharetta, Georgia, and the engineer must be able to report to the Alpharetta office when not in the field. Travel can reach 90% of the engineer’s time, including extended jobsite assignments of approximately six weeks. The engineer may return home every third weekend, subject to jobsite activities and the duration of the assignment. Short-notice travel may be required at any time or on any day of the week. Travel to job sites may be by airplane or car, and the engineer must have a driver’s license and be able to drive between the work location and their home or hotel. Field work may take place in non-air-conditioned, high-humidity, dusty, or muddy conditions. Site work can involve excessive noise from turbine and generator operation, grinders, and welding, as well as small metal pieces and bright welding flashes. Required PPE includes fire-resistant long-sleeved clothing and trousers, safety glasses, steel-toe dielectric boots, a hard hat, and other hazard protection as appropriate; the company provides proper PPE. The engineer must be able to lift 50 pounds and carry toolboxes weighing approximately 45 pounds, including up stairs to a turbine deck. Because outages are kept short, the work may require extended hours, shift work, or night work. The engineer programs, starts up, commissions, tests, troubleshoots, and supports turbine-control equipment and related systems, while coordinating with customers, internal teams, suppliers, vendors, craft labor, and contractors. The engineer follows safety policies and OSHA regulations.

Requirements

  • Bachelor’s degree in electrical engineering or an equivalent engineering discipline, such as electrical and electronic engineering or controls.
  • At least 2 years of electrical engineering experience; an advanced degree may substitute for experience where applicable.
  • Experience with various unit and generator auxiliary systems, or demonstrated interest and ability to learn these systems.
  • Ability to travel up to 90% of the time and stay at jobsites for extended assignments of approximately six weeks.
  • Availability for short-notice travel regardless of time of day or day of week.
  • Ability to work extended hours and/or shifts, including night work, as required by jobsite outages.
  • Ability to travel by airplane or car; a valid vehicle driver’s license and ability to drive between job sites and a home or hotel are required.
  • Ability to lift 50 pounds and carry toolboxes weighing approximately 45 pounds up stairs.
  • Ability to work in non-air-conditioned, high-humidity, dusty, or muddy environments and around noise, metal fragments, and welding flashes while using required PPE.
  • Ability to report to the Alpharetta, Georgia office when not in the field.

Nice To Haves

  • Familiarity with turbine-generator technologies for combustion turbines, steam units, and hydro units.
  • Experience in electrical power systems, including MV/LV switchgear, HV/MV/LV transformers, UPS/DC systems, generator circuit breakers, generator bus ducts, and emergency power systems.
  • Experience with start-up frequency converters, automatic voltage regulation, static and brushless excitation systems, synchronization, generator protection, transformer protection, measuring, and metering.

Responsibilities

  • Program, start up, and commission turbine controls equipment.
  • Test electrical equipment and provide test reports.
  • Submit timesheets and expense reports in a timely manner.
  • Provide customer training on site and in the classroom.
  • Troubleshoot complex problems independently.
  • Write and follow procedures.
  • Provide feedback to the engineering department.
  • Provide phone support to customers.
  • Work with the Service Manager and project managers to develop solutions.
  • Work with suppliers, vendors, craft labor, and contractors.
  • Follow company safety policy and OSHA regulations.
  • Support engineering activities and assist with factory testing of products.

Benefits

  • Company-provided personal protective equipment.
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