Field Service Engineer

MANTECH

18h•$59,700 - $99,600•Onsite

About The Position

MANTECH seeks a motivated, customer-oriented Field Service Engineer for the Global Services Management – Operations II (GSM-O II) contract, based in Stuttgart, Germany. The contract supports the Defense Information System Network (DISN) and associated networking capabilities. MANTECH also provides DISA field engineering support at sites in Europe, Asia, Africa, the Western Pacific, and Alaska. The role installs, upgrades, removes, and interfaces network components at user locations; coordinates site access and network installation activities; supports site acceptance; and troubleshoots network systems and circuits. The engineer works with IP-based classified and unclassified LAN/WAN, DWDM, and SONET networks, along with routers, switches, transport systems, servers, cryptographic systems, and other IT equipment. The position also includes site surveys, installation planning and documentation, equipment testing, and maintaining equipment from specified vendors.

Requirements

High school diploma and at least 4 years of relevant experience.
Experience in one or more of fault management, configuration management, and WAN maintenance.
Expertise in one or more of IP routing, optical, crypto, or network appliances such as WAN acceleration.
Ability to work in a team-focused, dynamic environment.
Experience fabricating serial, Cat6, coaxial, fiber, and DC power cables for equipment installations, modifications, and upgrades.
Experience with major vendors such as Sycamore, Ciena, Juniper, Promina, and Cisco.
TESA approval required.
Current and active DoD Secret security clearance, and willingness and ability to obtain a Top Secret security clearance.

Nice To Haves

Manufacturer certifications for vendor-specific equipment, such as Cisco or Juniper.
DoD 8570 IAT Level II certification, such as Security+ CE, an equivalent certification, or a higher certification.

Responsibilities

Perform installation, removal, upgrade, and interface actions for network components at user locations.
Inventory shipments; install racks, equipment, and infrastructure; and provide redline installation documents and completion reports.
Facilitate and finalize site acceptance, and activate or deactivate network components according to established schedules.
Coordinate with users, site and base support, security offices, facilities personnel, network managers and controllers, and long-haul and local carriers on site access, installation, cutover, activation, deactivation, planning, and execution.
Install and upgrade DISA IP-based classified and unclassified LAN/WAN, DWDM, and SONET networks, including hardware and software on routers, switches, long-haul transport, servers, cryptographic systems, and other IT equipment.
Assist DISA and other end users with troubleshooting and system and file recovery; install operating systems, network systems, and applications; and test network paths using BERT and checks of framing, line coding, protocols, SONET, and IP.
Use OTDR and OSA test equipment to troubleshoot and analyze long-haul fiber and DWDM circuit outages.
Conduct detailed site surveys to assess site preparedness and develop installation plans, minor installation parts lists, and associated cost estimates.
Set up and maintain equipment from Cisco, Juniper, Safenet, Ciena, and Sycamore.