1804223 - Field Service Engineer Lithography/Photomask Engineer II

Applied Materials•Boise, ID

1d•Onsite

About The Position

Applied Materials is hiring a Field Service Engineer to support Mask equipment at customer sites. The engineer serves as a direct liaison with customers and works with Senior Field Service Engineers to install, maintain, and upgrade equipment used in semiconductor manufacturing. The role includes using digital analytics and basic diagnostic techniques to troubleshoot equipment and resolve technical issues, with guidance from senior engineers. Training is provided for maintenance of electrical, mechanical, optics, laser, plasma, hydraulic, and gas systems. The position involves direct customer communication and coordination, work at customer sites, and travel of approximately 20%. Engineers work on rotation and compressed shifts to provide customers with ongoing 7x24 support. The role requires work in clean-room environments using appropriate personal protective equipment and compliance with on-site safety and environmental requirements. Relocation is eligible.

Requirements

Completion of an Associate degree, military technical training, field service experience, or trade certification.
1–2 years of work experience in customer or field service support, or a related technical field.
Ability to read and interpret electrical and mechanical schematics.
Experience diagnosing and resolving basic technical challenges.
Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics.
Familiarity with hand tools and their appropriate usage, including digital multimeters.
Effective written and verbal communication skills.
Basic knowledge of Microsoft Excel, Word, and PowerPoint.
Valid driver’s license and ability to obtain a passport if travel is required.
Ability to meet all on-site requirements, including safety and environmental guidelines.
Ability to lift at least 35 lbs. and perform the physical activities described for the role, including standing for extended periods, bending, kneeling, reaching, and working in tight spaces and at heights.
Ability to distinguish between colors and work with electricity.
Ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise.
Ability to work in a clean-room environment while wearing required personal protective equipment.

Nice To Haves

2–4 years of work experience in customer or field service support, or a related technical field.

Responsibilities

Collaborate with Senior Field Service Engineers in installing, maintaining, and upgrading customer equipment.
Use digital analytics for troubleshooting.
Apply basic diagnostic techniques to assess equipment and address technical issues, with guidance from Senior Field Service Engineers.
Perform preventative and corrective maintenance on electrical, mechanical, optics, laser, plasma, hydraulic, and gas systems.
Coordinate and communicate directly with customers.
Fulfill additional duties as assigned.