Field Service Engineer
About The Position
As a Field Service Engineer at Honeywell, you will provide technical expertise and support for the successful installation, maintenance, and repair of Honeywell Building Automation systems. You will deliver customer service, troubleshoot complex issues, and help ensure optimal system performance. The role contributes to customer satisfaction, energy efficiency, and safety in customer facilities. The position reports to the Sr. Field Service Supervisor and is based at the Augusta, Maine location, with an on-site work schedule. The role includes providing on-site support and service at customer sites, with travel as required.
Requirements
- At least 5 years of Building Automation Systems (BAS/BMS) experience, including installation, programming, commissioning, and troubleshooting.
- At least 5 years of HVAC controls/DDC experience.
- At least 5 years of experience troubleshooting controllers.
- At least 5 years of experience with BACnet, LON, Modbus, and other open protocols.
- At least 5 years of experience with system startup, commissioning, preventive maintenance, and optimization.
- At least 5 years of experience reading schematics and control drawings, and integrating third-party systems.
- At least 5 years of customer-facing technical support experience.
- At least 5 years of hands-on experience with the Tridium Niagara N4 platform.
Nice To Haves
- Familiarity with similar HVAC controls and programming, including Siemens, Johnson Controls, and Schneider.
- Strong customer service, communication, and problem-solving skills.
- Ability to work independently and manage multiple service calls efficiently.
- Strong problem-solving skills and attention to detail.
- Experience working with Honeywell Building Automation products and solutions.
- Bachelor’s degree in Engineering or a related technical field.
- Willingness to travel as required to customer sites.
Responsibilities
- Provide on-site technical support and troubleshooting for Honeywell Building Automation systems.
- Install, maintain, and repair control systems, sensors, and related equipment.
- Collaborate with cross-functional teams to resolve customer issues and optimize system performance.
- Conduct training sessions for customers and junior technicians as needed.
- Ensure compliance with company policies, safety standards, and regulatory requirements.
Benefits
- Employer-subsidized medical, dental, vision, and life insurance.
- Short-term and long-term disability coverage.
- 401(k) match.
- Flexible Spending Accounts and Health Savings Accounts.
- Employee Assistance Program (EAP).
- Educational assistance.
- Parental leave.
- Paid time off for vacation, personal business, sick time, and parental leave.
- 12 paid holidays.
- Competitive salary and opportunities to develop solutions alongside experts.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
