Field Service Engineer - Little Rock, AR

Danaher Corporation•Little Rock, AR

3d•$34 - $38•Remote

About The Position

Beckman Coulter Diagnostics is hiring a Field Service Engineer for its Service Organization in Little Rock, Arkansas. The position is fully remote and services the Automation, Chemistry, and Immunoassay product lines. Reporting to the Field Service Supervisor, the engineer works independently to ensure optimal performance of Beckman Coulter equipment and to provide efficient, high-quality customer service. The role includes troubleshooting, installation, preventive maintenance, service repairs, and technical training on products. It also involves maintaining service records, ordering repair parts, using business systems to plan service calls and support team goals, engaging with stakeholders, and helping train newer Field Service Engineers. The role requires service travel within an assigned geography and periodic travel to other areas, including overnight travel. The hourly compensation range is $34.00–$38.00, and the role is eligible for bonus or incentive pay. Eligible employees are offered paid time off, medical, dental and vision insurance, and a 401(k).

Requirements

Associate’s degree, military experience, or equivalent experience; applicants with applicable military experience are considered on a case-by-case basis.
At least 1 year of experience diagnosing and repairing mechanical, electromechanical, robotic, electronic equipment, and/or instrumentation.
Current valid driver’s license and a good driving record over the last three years.
Ability to travel within an assigned service geography and periodically to other areas, including overnight travel.
Ability to lift, lower, and carry up to 50 pounds unassisted.
Ability to frequently bend, stoop, twist, turn, crouch or crawl, push or pull, and sit or stand for extended periods.
Ability to reach at, above, and below shoulder level; flex and extend the neck; and use good hand and finger dexterity.

Nice To Haves

At least 2 years of experience in advanced troubleshooting, installation, validation, preventive maintenance, modifications, and/or service repair.
Experience developing positive business relationships with internal and external stakeholders to increase customer satisfaction and support long-term retention.
A technical college major such as biomedicine, engineering, or a related field.

Responsibilities

Independently troubleshoot, install, perform preventive maintenance on, and repair Beckman Coulter equipment.
Provide excellent and efficient service to customers and deliver technical training on products.
Maintain accurate customer service logs and internal service records.
Order repair parts and adhere to cycle times.
Use OBI, Salesforce, and SharePoint for service call planning and to advance team goals.
Engage with internal and external stakeholders to understand and meet their requirements.
Help train newer Field Service Engineers.