Field Auto Claims Adjuster - Little Rock, AR

Allstate • Little Rock, AR

3d • Onsite

About The Position

National General, an Allstate company, is seeking a Field Auto Claims Adjuster to handle first- and third-party material damage claims in Little Rock and surrounding areas in Arkansas. This field-based position involves assessing vehicle damage, preparing estimates, and guiding customers through the claims process. The adjuster applies knowledge of regulatory requirements, fair claims practices, policy coverage, and estimating fundamentals while building relationships with internal and external customers.

The role includes negotiating settlements, issuing payments within escalated authority limits, and documenting claim activity. Candidates must live within reasonable proximity to the assigned territory and be comfortable with regular local travel for in-person claim inspections. The position has no supervisory duties. Employees may be required to attend two weeks of in-person training at the Dallas, Texas office. Active insurance license holders must terminate existing appointments before onboarding and may not hold outside appointments during employment. Applicants with a resident producer license must surrender it when instructed by the licensing team.

Requirements

• Live within reasonable proximity to the assigned Little Rock-area territory.
• Be comfortable with regular local travel and in-person claim inspections.
• If currently holding an active insurance license, terminate all existing appointments prior to onboarding and hold no outside appointments during employment.
• If seeking an adjuster role while holding a resident producer license, formally surrender that license when instructed by the licensing team.

Nice To Haves

• Strong auto estimating experience.
• Enjoy working independently in the field.
• Take pride in delivering fair and timely claim outcomes.

Responsibilities

• Apply a thorough understanding of regulatory compliance and fair claims practices.
• Build established relationships with internal and external customers.
• Create estimates for first- and third-party material damage losses using proficient estimating fundamentals.
• Understand the content of all policy types written by the company.
• Negotiate settlements, make settlement payments within escalated authority limits, and document all activities in the claim file.

Benefits

• Eligible employees working from home receive a monthly connectivity reimbursement to help offset internet costs.
• Allstate provides a technology setup including a laptop, monitors, headset, keyboard, and mouse.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed