Field Service Engineer - Recycling - Australia

Tomra

1d•Onsite

About The Position

TOMRA Recycling is seeking a hands-on Field Service Engineer to support its installed base and new customer projects across Australia. The role covers installation, commissioning, maintenance, troubleshooting, repair, and optimization of TOMRA’s sensor-based sorting systems. The engineer will serve as a technical expert for customers, helping maintain equipment performance and build long-term relationships. This is a field-based position involving regular travel across Australia and occasional international travel.

Requirements

Qualification in Electrical, Mechanical, Mechatronics, or a related Engineering discipline.
Minimum 3 years of experience supporting industrial equipment in a Field Service, Maintenance, or Technical Support environment.
Strong troubleshooting skills in electrical and electronic systems.
Solid mechanical aptitude and a hands-on approach to problem-solving.
Strong communication and customer relationship skills.
Ability to work independently and manage priorities in a dynamic environment.
Valid driver's license.
Valid authority to work in Australia.

Nice To Haves

Experience with optical sorting technology.
Experience within the recycling industry.
Knowledge of industrial networking, IT systems, and cybersecurity concepts.
Additional language skills.

Responsibilities

Install, commission, test, maintain, and optimize TOMRA sorting systems.
Diagnose and resolve electrical, electronic, mechanical, software, and network-related issues.
Provide technical support to customers and internal stakeholders.
Deliver operator and maintenance training to customer teams.
Coordinate service activities, upgrades, and project-related work.
Prepare accurate service reports and documentation.
Identify opportunities for upgrades, improvements, and spare parts sales.
Collaborate with Project Management, Sales, and Technical Support teams.
Complete work safely and in accordance with company and regulatory requirements.