Field Service Engineer
About The Position
The Field Service Engineer will be responsible for installing and repairing track equipment at various customer sites, both locally and remotely. This role involves performing preventative maintenance, rebuilding component modules, testing for functionality, and assisting with system start-ups. The engineer will also support customer source inspections and recommend equipment improvements. Significant travel, up to 70% of the time, is expected, potentially including weekends. The position requires staying current with industry developments, submitting timely reports and documentation, and working collaboratively within a team. Specific duties include occasional lifting of up to 50 pounds, using hand tools in confined spaces, and working in various physical positions for extended periods. The role also involves performing other assigned duties.
Requirements
- Ability to work independently with minimal supervision
- Ability to exercise good judgment and to seek advice or assistance on technical matters when necessary
- Ability to communicate with and work cooperatively with customers in the field
- Ability to communicate effectively with all employees and to work cooperatively in a team atmosphere
- Ability to work in a Clean Room environment
- Ability to perform in stressful situations
- Ability to perform in a high production atmosphere
- Ability to proficiently read and follow electrical and fluid diagrams
- Ability to work to meet the demands of the production schedule as required
- Ability to use Time Management skills to meet internal target dates
- 2-years direct installation, maintenance and repair of TEL Mark / ACT and SVG track equipment or equivalent field-related experience
- Minimum of 2-year electronics technical school diploma or equivalent industry experience
Nice To Haves
- Occasional lifting of track equipment and components up to 50 pounds
- Use of hand tools in confined areas
- Standing or working in a prone position for prolonged periods of time
Responsibilities
- Install and repair track equipment at local and remote sites.
- Perform preventative maintenance procedures as required.
- Rebuild component modules; test for functionality and assist with system start up at customer and home factory locations.
- Assist with customer source inspections at home factory or customer locations.
- Recommend equipment improvements or design changes based on personal observations, factory, customer, and rep input.
- Travel as required to perform installations, source inspections and repair of equipment.
- Keep up-to-date on engineering changes and new developments in the industry.
- Submit all reports including expenses in a timely manner consistent with company policies and procedures.
- Prepare and complete assigned documentation.
- Work in a team atmosphere.
- Maintain an up-to-date passport.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
