Field Service Engineer

TRUMPF • Farmington, CT

13d • $28 - $44 • Onsite

About The Position

This position installs, troubleshoots, maintains, and repairs TRUMPF CNC machines while building and developing strong customer relationships. The role requires nationwide travel 100% of the time, including overnight stays, occasional weekends, and international travel. The Field Service Engineer works directly with customers and their machines, collaborates with Product Support and cross-functional teams, provides onsite customer training, and submits service reports for repair missions.

Requirements

• Associate program or technical school degree in engineering principles, or a suitable combination of education and work experience.
• Must have and maintain a clean, valid driver's license and driving record.

Nice To Haves

• Experience with computer software, file management, electronics, digital circuits, wiring, mechanics, and hydraulics is helpful.

Responsibilities

• Work closely with customers and machines to ensure equipment operates within expected tolerance.
• Work with Product Support for technical assistance and provide diagnostic feedback.
• Use visual clues, computer programs, and diagnostic tools to diagnose machine difficulties.
• Read and use company repair manuals and work orders; suggest adjustments or updates to existing technical documentation when appropriate.
• Assemble, install, and align equipment; clean, replace, or install parts to maintain machinery and equipment operation.
• Accurately report machine technical conditions and information to PSG and management.
• Interface with cross-functional teams, including applications, sales, engineering, and production.
• Provide onsite customer training in machine operation and/or repair.
• Submit organized and helpful service reports for each repair mission.

Benefits

• 401(k) with generous company match.
• Comprehensive medical, dental, and vision benefits, with employer HSA contributions and 100% employer-paid vision premiums for employees and eligible dependents.
• Tuition reimbursement and student loan guidance.
• Paid family and parental leave programs, plus reproductive and family health resources.
• Paid time off available from day one and 11 paid company holidays.
• Company-paid life insurance at two times base salary, plus short- and long-term disability coverage.
• Gym membership subsidy.
• Employee referral bonuses.
• Recognition awards.
• Scholarship program for employees' children.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree