Field Service Engineer

Applied Materials • Boise, ID

9d • $31 - $42 • Onsite

About The Position

As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as a direct liaison with customers, collaborating to install, maintain, and upgrade equipment. You use digital analytics and basic diagnostic techniques to troubleshoot and address technical issues, with guidance from Senior Field Service Engineers [Customer Engineers]. The role includes preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems; training is provided. You also coordinate and communicate directly with customers to ensure smooth operations and exceptional service. The position is based in Boise, Idaho, and requires travel approximately 20% of the time. Relocation is eligible.

Requirements

• Completion of an associate degree, military technical training, field service experience, or trade certification.
• 1–2 years of work experience in customer/field service support or a related technical field.
• Ability to read and interpret electrical and mechanical schematics.
• Experience diagnosing and resolving basic technical challenges.
• Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics.
• Familiarity with hand tools and their appropriate usage, including digital multimeters.
• Effective written and verbal communication skills.
• Basic knowledge of Microsoft Excel, Word, and PowerPoint.
• Valid driver’s license and ability to obtain a passport if travel is required.
• Ability to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols.

Nice To Haves

• 2–4 years of work experience in customer/field service support or a related technical field.

Responsibilities

• Collaborate with Senior Field Service Engineers [Customer Engineers] in installing, maintaining, and upgrading customer equipment.
• Use digital analytics for troubleshooting.
• Apply basic diagnostic techniques to assess equipment and address technical issues, with guidance from Senior Field Service Engineers [Customer Engineers].
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
• Coordinate and communicate directly with customers.
• Fulfill additional duties as assigned.

Benefits

• Comprehensive benefits package.
• Candidates may be eligible for participation in a bonus and a stock award program, as applicable.
• Relocation eligible.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree