Field Service Engineer

TRUMPF•Farmington, CT

About The Position

TRUMPF is a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide. The company develops machine tools and laser technology, including lasers, machine tools, EUV, and electronics. It describes a culture of collaboration, mutual trust, and encouraging employees to try new ideas and question the status quo. The Field Service Engineer installs, troubleshoots, maintains, and repairs TRUMPF CNC machines while developing strong customer relationships. The role requires 100% nationwide travel, including overnight stays, with occasional weekend and international travel. The position offers a pay range of $27.94–$44.24; the offered amount depends on the career level at which the candidate is hired.

Requirements

Mechanical and electrical hands-on work experience.
Experience with computer software, electronics, digital circuits, wiring, and hydraulics.
Must have and maintain a clean, valid driver's license and driving record.
Must be able to travel nationwide 100%, including overnight stays, and travel internationally occasionally.

Responsibilities

Work with customers and machines to ensure equipment operates within expected tolerance.
Work with Product Support to obtain technical assistance and provide diagnostic feedback.
Use visual clues, computer programs, and diagnostic tools to diagnose machine difficulties.
Read and use company repair manuals and work orders when needed; offer suggestions for adjusting or updating technical documentation.
Assemble, install, and align equipment; clean, replace, or install parts to maintain smooth machinery and equipment operation.
Accurately report technical conditions and machine information to PSG and management.
Interface with cross-functional teams, including applications, sales, engineering, and production.
Provide onsite customer training in machine operation and/or repair.
Submit organized and helpful service reports for each repair mission.

Benefits

401(k) with generous company match.
Comprehensive medical, dental, and vision benefits.
Employer HSA contributions and 100% employer-paid vision premiums for employees and eligible dependents.
Tuition reimbursement and student loan guidance.
Paid family and parental leave programs, plus reproductive and family health resources.
Paid time off available from day one and 11 paid company holidays.
Company-paid life insurance at two times base salary, plus short- and long-term disability coverage.
Gym membership subsidy.
Employee referral bonuses and recognition awards.
Scholarship program for employees' children.
Learning paths and growth opportunities through level advancements.
Per diem, loyalty points, and rental vehicle program.