Field Service Engineer - TX
About The Position
This job involves performing field installations and start-ups, preventative maintenance, and inspections to ensure product compliance with specifications. The role includes conducting training for product users, troubleshooting and repairing refrigeration, electronics, and electro-mechanical components, and maintaining positive customer relationships. Responsibilities also include establishing preventive maintenance contracts and performing general service work. The Field Service Engineer will maintain knowledge of warranty, maintenance, and service policies, and manage vehicle logs and field service reports. The position requires significant travel, with 100% of travel time paid, a weekly per diem for personal expenses, and all travel costs covered by the company. A work vehicle is provided.
Requirements
- At least 2 years of refrigeration experience.
- Solid understanding of single-stage refrigeration.
- Minimum 2 years work experience or training in commercial / industrial refrigeration or HVAC/R.
- Experience with electronics and controls programming.
- Work experience in a related service capacity.
- Valid driver’s license.
Nice To Haves
- Knowledge of cascade refrigeration.
- Experience or training in cascade refrigeration systems.
- EPA Universal Certificate.
- Work experience in the environmental simulation systems industry.
Responsibilities
- Perform field installations and start-ups.
- Conduct preventative maintenance.
- Inspect and conduct performance tests to verify product compliance with manufacturing prints and specifications.
- Document installed product performance.
- Conduct training and instruct product users in proper operation and maintenance.
- Troubleshoot, repair, and calibrate refrigeration, electronics, and electro-mechanical components using prints and schematics.
- Establish, maintain, and develop positive relationships with customers.
- Contact customers to coordinate service calls and generate work.
- Explain benefits of refrigeration and controller retrofits.
- Establish preventive maintenance contracts.
- Perform general service work.
- Maintain knowledge of warranty, maintenance, and service policies and procedures.
- Maintain vehicle logs, maintenance schedules, and detailed field service and travel expense reports.
Benefits
- Paid travel time (100% of hourly wage).
- $350 per diem paid weekly for personal expenses (no receipts needed).
- 100% of travel costs paid by the company.
- Work vehicle provided.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
