Videojet Field Service Engineer – Indianapolis, IN (Home-based, Company Vehicle)

Veralto • Indianapolis, IN

1d • Remote

About The Position

Videojet Technologies, a Veralto company, is a world leader in product identification, providing in-line printing, coding and marking products, consumables, and software solutions. Its technologies support the safety and authenticity of products in food, beverage, pharmaceutical, and industrial markets.

The Field Service Engineer maintains and supports customer equipment, including installing, diagnosing, troubleshooting, and repairing Videojet devices at customer sites. The role builds trusted customer relationships and provides expert guidance. It is home-based, with regional travel to manufacturing customers in the assigned territory. Most work is performed during the day, with occasional overnight travel and limited weekend work.

The posting identifies the territory as Jefferson City, Missouri or surrounding areas in the role description, although the title names Indianapolis, Indiana. Compensation is $26.00–$30.00 per hour, with eligibility for incentive pay.

Requirements

• At least 2 years of technical, mechanical, electrical, or field service experience.
• Willingness to travel within the assigned territory, including occasional overnight travel.
• Ability to comply with customer safety requirements, PPE standards, and site access policies.
• Valid driver's license and ability to safely operate a company vehicle.
• Ability to lift up to 50 pounds and to stand, lift, stretch, bend, and squat throughout the day.
• Comfort with day travel and being home most evenings, as well as occasional overnight travel.

Nice To Haves

• Technical degree and/or relevant military training; applicants with other backgrounds and relevant work history are welcome.
• Technical agility across mechanical, electrical, electronics, pneumatics, hydraulics, computer hardware, and software, along with interest in learning new skills and working with advanced technology.
• Strong interpersonal skills and ability to communicate professionally with people at all organizational levels.
• Strong written and verbal communication skills.

Responsibilities

• Travel throughout the assigned territory to support manufacturing customers.
• Provide ongoing care and support for customer equipment.
• Install, maintain, troubleshoot, and repair Videojet coding and marking equipment at customer facilities.
• Diagnose and resolve mechanical, electrical, and software-related issues, delivering effective and timely solutions.
• Build excellent customer relationships and serve as a trusted advisor and partner.
• Promote service agreements and newer technology to extend Videojet's presence in the market.

Benefits

• Company vehicle, laptop, phone, and uniform.
• Incentive bonus plan and incentive pay eligibility.
• Paid time off (PTO).
• Medical, dental, and vision insurance.
• 401(k) with company match.
• Flexible working hours.
• Comprehensive professional onboarding and advanced technical training.
• Career coaching and development opportunities.
• Parental benefits.
• Wellbeing program with rewards.
• Employee Assistance Program with legal, financial, and counseling resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed