Field Service Engineer - Daytona, FL Territory
About The Position
Beckman Coulter Diagnostics is hiring a Field Service Engineer for its Service Organization in the Daytona, Florida territory. This fully remote role is part of the Field Service Team and reports to the Territory Manager. The engineer works independently to maintain optimal performance of Beckman Coulter equipment and provide efficient, high-quality service to customers. The position requires residence within 60 minutes of Daytona and travel within the assigned geography, with occasional travel to other areas and overnight stays. The role includes troubleshooting, installing, performing preventive maintenance on, and repairing Beckman Coulter equipment, as well as providing technical product training. The engineer maintains customer service logs and internal records, orders repair parts, meets cycle times, and uses OBI, Salesforce, and SharePoint for service-call planning and team goals. The position also involves working with internal and external stakeholders and helping train newer Field Service Engineers. The position offers a stated pay range of $36–$40 per hour and is eligible for bonus or incentive pay. Eligible employees may receive paid time off, medical, dental, and vision insurance, and a 401(k).
Requirements
- Associate’s degree, military experience, or equivalent experience; applicants with applicable military experience will be considered on a case-by-case basis.
- At least 1 year of experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation.
- Current valid driver’s license and a good driving record over the last three years.
- Ability to travel within an assigned geography and periodically to other areas, including overnight travel.
- Ability to lift, lower, and carry up to 50 pounds unassisted.
- Ability to frequently bend, stoop, twist, turn, crouch or crawl, push or pull, and sit or stand for extended periods.
- Ability to reach at, above, and below shoulder level; flex and extend the neck; and use good hand and finger dexterity.
- Must reside within 60 minutes of Daytona.
Nice To Haves
- At least 2 years of experience in advanced troubleshooting, installation, validation, preventive maintenance, modifications, and/or service repair.
- Experience developing positive business relationships with internal and external stakeholders to increase customer satisfaction and support long-term retention.
- A technical college major such as biomedicine, engineering, or a related field.
Responsibilities
- Troubleshoot, install, perform preventive maintenance on, and repair Beckman Coulter equipment independently.
- Provide excellent and efficient service to Beckman Coulter customers.
- Provide technical training on products.
- Maintain accurate customer service logs and internal service records.
- Order repair parts and adhere to cycle times.
- Use OBI, Salesforce, and SharePoint for service-call planning and to advance team goals.
- Engage with internal and external stakeholders and understand and meet their requirements.
- Help train newer Field Service Engineers.
Benefits
- Paid time off.
- Medical, dental, and vision insurance for eligible employees.
- 401(k) for eligible employees.
- Bonus or incentive pay eligibility.
- Remote work arrangement.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
