Field Service Engineer

Emerson • Charlotte, NC

4d

About The Position

Emerson is seeking a Field Service Engineer based at its Southeast regional office in Charlotte, North Carolina. The engineer will join a customer support team that analyzes and solves engineering problems related to installing, starting up, and operating relatively complex distributed control systems (DCS), subsystems, and specific control equipment at customer locations. The role supports customers in crucial industries through control-systems engineering and automation services.

Requirements

• Bachelor’s degree in engineering, computer science, or a related technical field, or an equivalent combination of education and experience.
• At least 2 years of related experience engaging with customers in control-systems installation, application-software loading, and network-equipment installation and maintenance.
• Willingness and ability to travel up to 75% of the time.
• Legal authorization to work in the United States without sponsorship now or in the future.

Nice To Haves

• PLC and/or DCS software programming experience.
• At least 4 years of related experience in the areas described for the role.
• Professional and working knowledge of networking technology, including LAN/WAN hardware, switches, firewalls, and routers.
• SCADA and datalink experience.
• Experience with Emerson Ovation software.

Responsibilities

• Provide on-site instruction to customer personnel.
• Write and modify maintenance procedures.
• Perform quality-control tests and product evaluations.
• Direct customer personnel working on installation or routine modification and repair of control systems, subsystems, and equipment.
• Provide engineering advisory assistance directly to customers and act as an internal company liaison on equipment-related issues.
• Prepare complete and timely activity reports, emphasizing problems encountered and services provided.

Benefits

• Medical insurance plans, dental coverage, and vision coverage.
• Employee Assistance Program.
• 401(k).
• Tuition reimbursement.
• Employee resource groups and recognition programs.
• Flexible time-off plans, including paid parental leave, vacation, and holiday leave.
• Career development support through mentorship, training, and leadership opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level