Field Service Engineer

Harbinger Motors Inc. • Garden Grove, CA

1d • $120,000 - $160,000

About The Position

As a Field Service Engineer, you will be an essential member of Harbinger’s Customer Deployments team and become a subject matter expert supporting the company’s deployed fleet. You will work closely with Engineering and external service partners to help ensure fleets are supported and achieve maximum uptime. The role includes working onsite at customer and dealer locations to resolve vehicle issues, supporting prototypes at headquarters, and advising customers on charge infrastructure installations at their facilities. Travel may reach 60% at times.

Requirements

• At least 5 years of work experience in a vehicle workshop and/or dealer shop.
• Experience with electric vehicles and high-voltage systems.
• A bachelor’s degree in engineering or equivalent experience.
• Ability to work effectively with people across different technical disciplines.
• Ability to self-start, manage, and complete tasks with varying levels of advance information in written and verbal formats.
• Valid driver’s license.
• Expertise with Vector CANoe/CANalyzer.
• Strong understanding of vehicle systems and how they interact.
• Ability to travel as required.
• Creative problem-solving skills, collaborative work ethic, and hardworking enthusiasm.
• Excellent communication and teamwork skills.

Nice To Haves

• Experience with building electrical systems.
• Knowledge of electrical building codes.
• Factory training programs through OEMs.
• Familiarity with vehicle Controller Area Network (CAN) communication.

Responsibilities

• Provide remote technical support for customer fleets.
• Provide field support for customer fleets, special events, and testing.
• Consult customers on installation of charging equipment at their facilities.
• Support engineering prototype builds.
• Influence vehicle design for serviceability.
• Manage and organize tools, the shop, and supplies inventory.
• Collect data and conduct root cause analysis.
• Calibrate equipment and maintain records.
• Perform hands-on testing.
• Develop and trial service procedures.
• Train trainers for the service network and other internal technicians.

Benefits

• Comprehensive health, dental, and vision coverage, with 100% of employee coverage paid.
• Early-stage stock options.
• 401(k), HSA, and FSA retirement and savings benefits.
• Generous paid time off and parental leave.
• Annual vacation bonus.
• Wellness and fertility benefits.
• Cell phone stipend.
• Complimentary meals and stocked kitchens.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level