Field Service Engineer

Quest International•New York, NY
•$20 - $29•Onsite

About The Position

Quest International is seeking a Field Service Engineer I to install, maintain, troubleshoot, and repair medical, industrial, electronic, and electro-mechanical equipment at customer locations throughout the New York territory. This field-based role involves travel of up to 80%, including overnight travel, and offers opportunities to build a long-term career within Quest’s Field Service organization. Advancement is based on experience, technical proficiency, demonstrated performance, qualifications, and business needs.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of relevant hands-on technical, equipment-repair, maintenance, or field-service experience for the FSE I level.
  • Experience troubleshooting electro-mechanical equipment, wiring, and electronic components, and using a digital multimeter or comparable diagnostic equipment.
  • Valid driver’s license and reliable transportation.
  • Ability to travel up to 80% of the time, including overnight assignments.
  • Ability to perform the essential functions of field-service work, with or without reasonable accommodation.
  • Willingness to complete Quest International’s required pre-employment Human Performance Test and other applicable pre-employment requirements.
  • Ability to work independently at customer locations while maintaining professional customer-service and documentation standards.

Nice To Haves

  • Experience servicing optical equipment.
  • Basic Command Line or PowerShell knowledge.
  • Technical education, industry certifications, military technical training, or comparable technical training.

Responsibilities

  • Install, maintain, troubleshoot, and repair electronic, electro-mechanical, medical, and industrial equipment at customer locations.
  • Diagnose equipment failures using digital multimeters and other diagnostic tools, isolate failed components, and complete preventive and corrective maintenance.
  • Work independently in the field while maintaining accurate service documentation and professional communication with customers and Quest support teams.

Benefits

  • Medical, dental, and vision insurance.
  • Healthcare and dependent-care Flexible Spending Accounts (FSA).
  • Life insurance, AD&D coverage, short-term and long-term disability insurance, and voluntary supplemental life insurance.
  • Critical illness, hospital indemnity, and accident insurance.
  • Technical training and career-development opportunities.
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