Field Service Engineer

ATS Automation•Town of Marbletown, NY

2d•$45 - $51•Remote

About The Position

SP Industries Inc., an ATS company, is hiring a Field Service Engineer based in California to support customers across the West Coast and other locations as needed. This is a remote, field-based position requiring approximately 90% travel, including overnight stays. The role services high-end scientific equipment and involves installation, maintenance, repair, testing, calibration, troubleshooting, start-up, and validation activities. The engineer works with considerable autonomy and minimal technical supervision, serving as a customer’s primary technical contact and coordinating internal support and subcontractors as needed. The position calls for mechanical, refrigeration, electrical, and process knowledge to support SP Scientific equipment. Relevant work includes installing and assembling complex equipment, troubleshooting mechanical and refrigeration systems, interpreting schematics and blueprints, and performing tasks such as plumbing, piping, brazing, and welding. The employee is also expected to follow applicable health, safety, and environmental procedures and report hazards, equipment defects, and incidents.

Requirements

AAS in electrical, mechanical, or mechanic disciplines, or equivalent work experience.
Refrigeration EPA Universal Card required, or obtainable within 120 days after hire.
Basic understanding of PLC controls, including ladder logic.
Familiarity with and ability to use test equipment and hand tools.
Knowledge of plumbing, including piping and brazing.
Electrical/electronic knowledge and mechanical skills.
Ability to understand technical instructions, schematics, blueprints, and specifications.
Computer skills.
Ability to independently coordinate or perform installation of complex structural capital equipment.
Ability to assemble complex, often large, mechanical assemblies and independently troubleshoot complex mechanical and refrigeration systems.
Ability to perform manufacturing processes such as brazing and welding.
Ability to independently interpret electrical, mechanical, and process-flow schematics.
Degree or certificate from an approved two-year college or technical school in a related field, five years of related experience, or equivalent education and experience.

Nice To Haves

Experience in refrigeration, compressors, and refrigeration systems.
Ability to read and interpret blueprints and electrical, pneumatic, and hydraulic schematics.
Experience troubleshooting and repairing freeze-dryers.

Responsibilities

Perform customer support activities including equipment installation, troubleshooting, repair, and maintenance, and assist with testing, start-up, and validation as needed.
Supervise and/or execute field installation and testing of equipment.
Provide customer technical support by phone, online, or in the field; act as the customer’s single point of contact and coordinate internal technical support and subcontractors as needed.
Maintain broad knowledge of equipment, processes, and manufacturing needed to support equipment.
Independently troubleshoot various models of SP Scientific equipment with minimal technical supervision.
Coordinate and perform installation of complex structural capital equipment and assemble complex mechanical assemblies.
Work in compliance with health, safety, and environmental procedures; use required protective equipment and attend required training.
Report unsafe conditions or acts, equipment or protective-device defects, and accidents or incidents; assist with incident investigations.
Follow lockout-tagout requirements before removing or altering safety devices or guarding.