Field Service Engineer

Trojan Technologies

8d•Remote

About The Position

The Field Service Engineer is the primary customer contact throughout the product life cycle of Trojan Technologies’ solutions. The role is part of the Field Service Team Europe and is remote/home-based with extensive customer-site work. The engineer supports municipal and industrial equipment through installation, start-up, warranty and post-warranty service, and maintenance. Work includes electrical and mechanical service, advanced troubleshooting, training site personnel, and advising customers and partners on optimizing UV equipment use. Administrative work is performed from a home office. Travel within EMEA is required, and approximately 80% of the role is spent at customer sites, including overnight stays. The company offers a 12-week onboarding plan, additional training options, career coaching and development opportunities, a company car, and global career opportunities within the Veralto family. The position is eligible for remote work from home, with further details provided during the interview process.

Requirements

Post-secondary accreditation in an electrical or electronic discipline.
Experience in a field service role or an in-house maintenance role in the water, wastewater, or industrial area.
Knowledge and experience working with PLC.

Responsibilities

Install and start up municipal and industrial equipment.
Provide warranty, post-warranty, and maintenance services throughout the product life cycle.
Perform electrical and mechanical service and advanced troubleshooting.
Train customer site personnel.
Advise customers and partners on optimizing the use of UV equipment.
Complete administrative work from a home office.
Travel within EMEA and visit customer sites, including overnight stays.