Field Service Engineer I

JBT Marel•Chalfont, PA

1d•Remote

About The Position

JBT Marel is focused on transforming the future of food and partnering with customers to advance food and beverage technology and sustainable innovation. The Field Service Engineer I installs and supports autonomous vehicles and associated equipment at customer sites, ensuring systems operate effectively through testing, troubleshooting, adjustments, and customer training. The role involves frequent domestic and international travel and collaboration with customers and engineering colleagues.

Requirements

Bachelor of Science or Bachelor of Science in Engineering Technology in an engineering field such as software, electrical, mechanical, industrial, robotics, computer science, computer engineering, or mechatronics.
At least 2 years of full-time engineering work experience.
Ability to read and interpret engineering drawings.
Prior software experience.
Proficiency in Microsoft 365.
Ability to write reports, business correspondence, and procedure manuals.
Ability to present information effectively and respond to questions from managers, clients, customers, and the general public.
Proficiency in CAD.
Valid driver's license.

Nice To Haves

Experience with C, C++, MATLAB, Python, or Visual Basic.
Proficiency in AutoCAD.
Living close to a major airport.

Responsibilities

Install autonomous vehicles and peripheral equipment, including chargers, I/O panels, and operator interfaces.
Perform system testing, debugging, and validation to ensure optimal performance.
Travel domestically and internationally to customer sites 60–75% of the time.
Modify equipment and software.
Troubleshoot electrical, mechanical, and software issues; identify improvement opportunities and seek resources to resolve them.
Make software and hardware adjustments.
Monitor system performance metrics.
Perform customer training.
Interface with customers.
Collaborate with other engineers on projects.