Field Service Engineer I

Honeywell • Johns Creek, GA

5d • Onsite

About The Position

As a Field Service Engineer I at Honeywell, you will provide continuing service support for Honeywell Quality Control Systems (QCS) and Continuous Web Solutions (CWS) platforms used in the pulp and paper and associated industries in the Dublin, Georgia area. The role follows an in-person, onsite work schedule and includes maintenance, troubleshooting, calibration, customer reporting, and customer support.

Requirements

• Associate degree or three years of equivalent experience in areas such as Honeywell QCS platforms, electronics, process control, information technologies, or military service.
• One year of experience using basic Windows and Microsoft Office.
• Valid driver's license.

Nice To Haves

• Five years of experience maintaining Honeywell QCS platforms and MD and CD control packages.
• Ability to work effectively independently and as part of a team without direct supervision.
• Critical thinking and troubleshooting skills, with the ability to learn available analysis tools to solve complex system or process problems.
• Ability to develop preventive maintenance systems for existing and new products as knowledge is acquired.
• Ability to design or engineer solutions to prevent recurring problems as knowledge is acquired.
• Ability to write, review, or edit technical reports.
• Ability to conduct formal meetings with customer management personnel.
• Ability to evaluate control effectiveness as knowledge is acquired.
• Ability to verify and calibrate sensors, with working knowledge of sensor operations and correctors.
• Knowledge of system architecture and operations, and of applicable database items needed for basic maintenance and calibration.
• A positive, confident attitude focused on meeting and exceeding customer expectations.

Responsibilities

• Perform preventive, corrective, and emergency maintenance for customers using various Honeywell QCS platforms.
• Troubleshoot and resolve system- and process-related problems.
• Verify and calibrate sensors.
• Prepare and publish customer reports, including monthly performance and results reports, corrective action reports, and service reports.
• Interface with customers at all levels and support customer satisfaction through oral and written communication.
• Provide occasional vacation coverage and 24/7 emergency support to customers and other technicians.

Benefits

• Performance-driven salary.
• Employer-subsidized medical, dental, vision, and life insurance.
• Short-term and long-term disability.
• 401(k) match.
• Flexible Spending Accounts and Health Savings Accounts.
• Employee Assistance Program (EAP).
• Educational assistance.
• Parental leave.
• Paid time off for vacation, personal business, sick time, and parental leave.
• 12 paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree