VIE 2026-US-Field Service Business Operations & Digital Transformation North America (ALL GENDER)

Airbus • Herndon, VA

2d • Onsite

About The Position

The Volunteer for International Experience (VIE) is a unique international program sponsored by the French Ministries of Europe and Foreign Affairs, the Ministry of Economy and Finance and the Ministry of Ecological Transition and Territorial Cohesion, open to Airbus to offer young professionals the opportunity to have valuable paid work experience abroad in a technical or business function. The VIE is a specific contract, under Business France’s eligibility criteria. A VIE for a Field Service Business Operations & Digital Transformation has arisen within Airbus Commercial Aircraft / Airbus North America in Herndon. You will join the Field Service North America Team. The Field Service Teams provide the primary interface with Customers for Customer Services subjects to ensure the highest level of customer satisfaction and Safe Operation. Field Service Teams ensure to build a relationship of trust and a successful partnership with the Customer by being the frontline contact within the station. In their daily work, Field Service Teams promote & protect the Airbus image. Field Service Teams are the frontline contact with our Customers in case of technical issues. They assist the airline with AOG & incident inquiries. They play a major role in solving problems before growing in scope and becoming sensitive subjects. VIE Field Service Business Operations & Digital Transformation Assistant are also Supporting the Field Service Director for the region management and digitalisation.

Requirements

• Bachelor or Master degree in the aeronautics field
• IT tools Google Ecosystem
• Social Skill
• Adaptability/Flexibility
• Proactivity
• Intermediate/advanced level of English.

Responsibilities

• Working within the HUBWAS Field Service Team, to support the Customers technically and continue to build the relation with our customers.
• Supporting the Field Service Director to continue the digitalization of the region by leading projects to Create performance Dashboard and index trackers (SalesForce, Skywise).
• Support Customer Service regional organization, Customer Support, Fleet performance and efficiency.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees