North America Transportation Operations

Johnson & Johnson•Jacksonville, FL

23h•Onsite

About The Position

The North America Transportation Operations Manager will oversee transportation activities to ensure shipments are delivered timely and safely. This role requires working in a complex matrix organization, including strong collaboration with business partners, distribution centers, manufacturing sites, control tower, procurement, trade operations, planning, finance, and quality. The manager will act as a subject matter expert supporting core teams in route optimization, mode conversion, shipment consolidation, and network changes, while ensuring quality and compliance. The manager must be a team player working with a global network to support operational efficiency.

Requirements

A bachelor’s degree in logistics, supply chain management, or a closely related discipline is required.
Demonstrated leadership abilities, including the capacity to manage, inspire, and develop diverse teams across multiple locations and functions.
Previous experience as a team leader or supervisor in a transportation environment is highly valued.
Outstanding organizational skills, adeptness in problem-solving, and effective communication are essential.
The manager must be able to prioritize tasks, resolve conflicts, and convey information clearly to different audiences, both internally and externally.
Ability to respond confidently and effectively to critical situations, including supporting crisis preparedness and response initiatives.
The manager should have experience in risk management and contingency planning to ensure resilience in transportation operations.

Nice To Haves

Advanced degrees or professional certifications in transportation or supply chain management are advantageous and demonstrate a commitment to professional growth.
Experience in transportation operations within the healthcare sector is preferred, as this industry requires specialized knowledge of regulatory compliance, patient safety, and sensitive material handling.

Responsibilities

Develops and implements transportation strategies that are closely aligned with organizational objectives, focusing on efficiency, cost-effectiveness, and business partner satisfaction. This involves regular review and adjustment of transportation plans to respond to changing business needs and external factors.
Monitors and analyzes performance metrics, including budget versus actual expenditures and service quality indicators, to identify areas for improvement and implement corrective actions. This continuous improvement process is essential for maintaining high standards and achieving operational excellence.
Manages relationships with transportation suppliers to obtain optimal services. The manager also ensures suppliers comply with organizational standards and requirements while supporting procurement activities.
Acts as a regional representative on the global crisis management team, providing essential support during emergencies and ensuring clear, timely communication across levels of the organization. The manager is instrumental in executing crisis response strategies, helping to minimize disruptions and safeguard operations.
Leads by example, maintaining high standards of professionalism and customer service. The manager mentors and motivates team members, fostering an environment of respect, accountability, and continuous learning.

Benefits

Consolidated retirement plan (pension)
Savings plan (401(k))
Long-term incentive program
Vacation – 120 hours per calendar year
Sick time - 40 hours per calendar year (varies by state)
Holiday pay, including Floating Holidays – 13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year