Field Sales & Services Intern

Thermo Fisher Scientific • Tewksbury, MA

1d • Onsite

About The Position

The Field Sales & Service Intern – Chemical Analysis Division program at Thermo Fisher Scientific offers a unique, immersive opportunity to explore both Sales and Field Service career paths in our mission-driven organization. This foundational internship is designed to introduce you to the key functions of Field Sales and Field Service roles and how they collaborate to ensure customer success. You'll develop the skills, relationships, and knowledge needed to build a long-term career in the field—whether your path leads to Sales, Field Service Engineering, or both. Summer projects may include learning about business divisions, instruments, technologies, and customers; field exposure through ride-alongs with Sales Representatives and Field Service Engineers; understanding Sales & Service collaboration; participating in manufacturing site visits; and skills development in field service fundamentals, diagnostics, selling techniques, CRM tools, customer engagement, escalation management, and technical systems. The internship fosters team culture and networking opportunities. Upon graduation, the goal is to transition successful interns into junior-level full-time roles in either Sales or Field Service. Flexibility and openness to relocation within the U.S. is required based on business needs. This role requires onsite and in-office work as an essential function.

Requirements

• Undergraduate student completing a Bachelor’s degree in Life Sciences, Engineering, Chemistry, Biomedical or a related technical or scientific field between December 2027 – June 2028.
• Previous related internships and / or work experience totaling 1+ years experience required.
• Familiarity with technical drawings, engineering terminology, or scientific instrumentation.
• Proficiency with Microsoft Office and other technical tools.
• Strong interpersonal communication skills, emotional intelligence, and coachability.
• Self-motivated, adaptable, and eager to learn in a fast-paced environment.
• Proven leadership experience through student organizations, athletics, Greek life, community service, volunteer organizations, campus programs, military service, or other leadership roles.
• A track record of influencing others, leading initiatives, driving results, and creating positive impact within teams and organizations.
• Demonstrated ability to navigate ambiguity, adapt to changing priorities, and solve complex problems.
• Evidence of grit, resilience, and perseverance when facing challenges, setbacks, or competing priorities.
• Strong learning agility, intellectual curiosity, and an innovative mindset.
• Excellent interpersonal communication skills and emotional intelligence, with the ability to build relationships across diverse teams.
• Geographic mobility and flexibility required to pursue internship and future career opportunities in locations aligned with business needs.
• Onsite and in-office work is an essential function of this role and is required throughout the program and in future placements to support collaboration across businesses, functions, and locations.
• Applicants must be legally authorized to work in the United States and should not require sponsorship (current or future) for employment visa status.
• Thermo Fisher does not offer employment in this position to holders of F-1, J-1, H-1, OPT, and CPT Visas for the purpose of obtaining practical experience.

Nice To Haves

• Previous related internships and / or work experience totaling 1+ years experience required.

Responsibilities

• Learn about our business divisions, instruments, technologies, and the customers we serve across the scientific community.
• Shadow experienced Sales Representatives and Field Service Engineers in real-world settings to gain first-hand insight into daily field operations.
• Understand how Sales and Field Service teams work together to deliver a seamless, customer-focused experience that drives value and innovation.
• Participate in a guided visit to one of our manufacturing sites to gain exposure to our operations, tour production areas, and gain insight into how our Chemical Analysis Division products are designed, built, and delivered to customers.
• Participate in trainings on: Field service fundamentals & diagnostics, Selling techniques & CRM (Customer Relationship Management) tools such as Salesforce.com, Customer engagement best practices, Escalation management & technical systems.
• Build connections with fellow interns, cross-functional team members, and leadership.

Benefits

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

What This Job Offers

• Career Level: Intern