Junk Removal and Field Sales

1-800-GOT-JUNK?•North Billerica, MA
•$28 - $32

About The Position

Southwind is hiring an ambitious, outgoing, and active Field Sales & Service Representative for its 1-800-GOT-JUNK? franchise group. The role combines customer service, on-site sales, and hands-on junk removal at homes and businesses. Representatives create positive customer experiences, discuss pricing, provide estimates, close sales, and safely remove unwanted items. Driving and operating box trucks is part of the role, with training provided. No prior junk removal experience is required; team members participate in daily recorded role-play scenarios for continued training, skill development, and performance improvement. This is a full-time position scheduled for four to five shifts per week, including one mandatory weekend shift and three to four weekday shifts. Shifts are eight to ten hours and may occur between 7:00 AM and 10:00 PM, depending on business needs. Team members must be available four weekdays and one weekend day each week. Total compensation is listed as $28.00–$32.00+ per hour, including a $15.50 base hourly rate, tips, profit share, performance incentives, and overtime. A valid DOT Medical Card is required to drive commercial vehicles, and Southwind covers the full cost of obtaining the DOT Medical Certification. Uniform standards include a brown belt, brown steel-toe boots, navy blue work pants or shorts, and company-provided branded polo, ball cap or beanie, and sweatshirt. Advancement pathways include Certified Sales Leader, Senior Sales Leader, People Development, Operator, and General Manager. Southwind states that it promotes from within whenever possible and offers a full benefits package with medical, vision, and dental coverage and retirement options.

Requirements

  • Be available four weekdays and one weekend day each week.
  • Work one mandatory weekend shift and three to four weekday shifts per week.
  • Maintain a friendly, personable approach and a commitment to outstanding service.
  • Have a passion for sales and exceeding customer expectations.
  • Be physically fit and enthusiastic about hands-on tasks.
  • Be dependable, hardworking, and a positive contributor to the team.
  • Have strong communication, problem-solving, and organizational skills.
  • Obtain and maintain a valid DOT Medical Certification / DOT Medical Card for driving commercial vehicles; Southwind covers the cost of obtaining the certification.
  • Wear the required uniform, including a brown belt, brown steel-toe boots, and navy blue work pants or shorts.

Nice To Haves

  • No prior junk removal experience is required; training is provided.

Responsibilities

  • Create positive customer experiences through outstanding customer service.
  • Lead pricing conversations, provide clear estimates, and close on-site sales.
  • Remove junk safely from homes and businesses.
  • Drive, navigate, and operate box trucks.
  • Lift, carry, load, and maneuver items weighing up to 75 pounds.
  • Represent the brand with integrity, professionalism, and a sharp appearance.
  • Participate in daily recorded role-play scenarios for training, skill development, and performance improvement.

Benefits

  • Full benefits package with medical, vision, and dental coverage.
  • Retirement options.
  • Tips, profit share, performance incentives, and overtime.
  • Career advancement pathways and opportunities for promotion from within.
  • Southwind covers the full cost of obtaining DOT Medical Certification.
  • Company-provided branded polo, ball cap or beanie, and sweatshirt.
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