Field Sales Representative

AT&T•Dearborn, MI

1d•Onsite

About The Position

AT&T Field Sales Representatives deliver customized, white-glove sales experiences directly in customers’ homes. They represent AT&T during scheduled appointments with existing customers, introduce technology and services, and work independently to meet sales goals. The role includes hands-on demonstrations, Wi-Fi assessments, technology delivery, and resolving customer issues. Compensation includes a salary and uncapped commission potential; the posting states that new representatives earn between $61,600 and $100,000 when sales goals are met or exceeded, with individual starting salary depending on geography, experience, expertise, and education or training. AT&T provides paid training, coaching, mentoring, and ongoing learning opportunities. Representatives use negotiation and communication skills to build rapport, upsell, and close sales. A company vehicle is provided for official business use only. The schedule varies to meet customers’ availability, including evenings, weekends, and holidays. Employment is contingent on successful completion of a background check, including drug screening, criminal history, and motor vehicle record checks.

Requirements

Demonstrated success in commission sales and achieving sales targets.
Strong verbal communication skills and the ability to build rapport quickly.
Proficiency in upselling techniques that enhance customer value and satisfaction.
Maintain a valid driver’s license.
Work a varied schedule that includes evenings, weekends, and holidays.
Successfully complete a background check, including drug screening, criminal history, and motor vehicle record checks.

Nice To Haves

One or more years of commission sales and outside sales experience is highly preferred.

Responsibilities

Represent AT&T and deliver personalized sales interactions at scheduled customer appointments in customers’ homes.
Introduce and sell AT&T technology and services while working toward sales goals.
Conduct hands-on demonstrations and Wi-Fi assessments, deliver technology, and resolve customer issues.
Connect with existing customers and engage scheduled warm prospects.
Use negotiation, communication, and upselling techniques to build rapport, enhance customer value, and close sales.
Drive to appointments using a company vehicle for official business use.

Benefits

Medical, dental, and vision coverage.
401(k) plan.
Tuition reimbursement program.
Paid time off and holidays; eligibility and amounts vary by bargaining group and service duration.
Sick leave.
Paid parental leave.
Adoption reimbursement.
Short- and long-term disability benefits.
Life and accidental death insurance.
Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal coverage.
Employee Assistance Programs (EAP).
Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone.
Company-paid device and service plan.
Uncapped commission potential.