Field Sales Representative

AT&T•Akron, OH
•Onsite

About The Position

AT&T Field Sales Representatives deliver customized, in-home sales experiences at scheduled customer appointments. Representatives work independently, introduce customers to AT&T technology and services, and use hands-on demonstrations, Wi-Fi assessments, technology delivery, and issue resolution to close sales and help customers stay connected. The role offers a salary and uncapped commission opportunities, with new representatives earning between $61,600 and $100,000 when sales goals are met or exceeded. Individual starting salary depends on geography, experience, expertise, and education or training. AT&T provides paid training, coaching, mentoring, and ongoing learning. Representatives connect with existing customers and warm prospects through appointments supplied by AT&T. The role has a varied schedule that includes evenings, weekends, and holidays, and requires driving a company vehicle for official business.

Requirements

  • Demonstrated success in commission sales and achieving sales targets.
  • Proficiency in upselling techniques that enhance customer value and satisfaction.
  • Strong verbal communication skills and the ability to build rapport quickly.
  • Maintain a valid driver's license.
  • Work a varied schedule, including evenings, weekends, and holidays.
  • Successfully complete a background check, including drug screening, criminal history, and motor vehicle record checks.

Nice To Haves

  • At least 1 year of commission sales and outside sales experience is highly preferred.

Responsibilities

  • Conduct scheduled in-home appointments with existing customers and warm prospects.
  • Introduce and sell AT&T technology and services, working toward sales goals.
  • Provide personalized customer interactions, including hands-on demonstrations and Wi-Fi assessments.
  • Deliver technology and resolve customer issues.
  • Use negotiation, communication, and upselling skills to close sales and enhance customer value.
  • Drive a company vehicle for official business.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) plan.
  • Tuition reimbursement program.
  • Paid time off and holidays, including at least 6 company-designated holidays and additional PTO based on bargaining group.
  • Sick leave.
  • Paid parental leave.
  • Adoption reimbursement.
  • Short- and long-term disability benefits.
  • Life and accidental death insurance.
  • Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal coverage.
  • Employee Assistance Programs (EAP).
  • Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, internet and fiber where available, and phone service.
  • Company-paid device and service plan.
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