Field Sales Manager

Breakthru Beverage Group•Charleston, SC

About The Position

A Field Sales Manager achieves sales volume and distribution objectives for the company and its suppliers by managing and coaching a team of sales representatives in the Charleston, South Carolina market. The role supports representatives in meeting performance goals through planning, organization, training, and execution. The manager conducts individual sales meetings, reviews performance and training progress, develops customized coaching and performance plans, and helps representatives plan for each sales period. The role also participates in interviewing and onboarding sales associates, maintains relationships with key accounts, identifies account opportunities, and addresses customer issues. It coordinates supplier surveys and ride-withs and performs other duties assigned by the supervisor. This description summarizes typical functions and is not an exhaustive list; responsibilities may vary. Breakthru Beverage Group is an equal opportunity employer and provides reasonable accommodations during the employment process for applicants with disabilities.

Requirements

Bachelor’s degree in a related field and/or equivalent training and work experience.
At least 5 years of related sales experience.
Proficiency with PCs, MS Office, and other computer programs, including presentation software.
Results-oriented professionalism and verbal and written communication skills, using diplomacy and discretion, along with customer service skills.
Ability to multitask, work independently and/or within a team, pay attention to detail, and meet deadlines.
Analytical and reporting skills.
Sound judgment and problem-solving skills.
Ability to work in a fast-paced, high-volume team environment.
Valid driver’s license.

Nice To Haves

Ability to hold a Solicitor’s Permit.
Understanding of wine and spirits.

Responsibilities

Manage and coach a team of sales representatives.
Conduct effective one-on-one sales meetings to communicate sales objectives and programs, identify opportunities, review performance against goals, and help team members close performance gaps.
Develop and review performance enhancement plans; maintain training files, conduct evaluations, monitor new-hire 90-day evaluations, perform coaching calls, complete MBOs, and follow up on progress.
Address representatives’ skill deficiencies through customized coaching plans, progress tracking, and documentation of improvement.
Plan before each sales period by meeting individually with representatives, strategizing to achieve goals and objectives, and helping define target accounts when applicable.
Participate in associate interviews and selection by working with Human Resources to source candidates, schedule and conduct interviews, and manage onboarding.
Maintain relationships with key accounts, identify account opportunities, conduct customer business reviews, develop opening orders with new accounts, sell in resets of stores, manage open territories, and resolve customer complaints.
Manage supplier surveys by planning routes, pre-surveying accounts, conducting surveys with suppliers, recapping surveys, and scheduling sales representatives as needed.
Coordinate supplier ride-withs with Business Managers by scheduling sales representatives.
Resolve customer issues in accordance with administrative processes and company policies, escalating issues to management when appropriate.
Perform other duties assigned by the supervisor.
May help coordinate the work of junior team members.
Analyze and investigate varied, non-routine issues to resolve them.