Field Sales Credit Manager - MI Telecommuter

Citi • Michigan Telecommuter, MI

14d • $90,080 - $135,120 • Remote

About The Position

The Field Sales Sr. Officer is an intermediate position responsible for providing customer service assistance and meeting sales targets for financial products and services within an assigned district or location, in coordination with the broader Consumer Sales team. The role uses a wide range of product knowledge to build relationships with clients and identify financial products and services that meet their needs.

The position works with partner leadership and locations to promote credit awareness, implement credit initiatives, gather and communicate market intelligence, and increase new applications and credit sales. It analyzes local and territory performance trends, develops relationships with partner retail field leadership and business owners or management, supports training and strategic sales initiatives, and provides service support to internal and external clients. The role also requires sound risk assessment, compliance with applicable policies and laws, ethical conduct, and transparent escalation and reporting of control issues.

The position is based in Michigan as a telecommuter role and requires travel 75% of the time. The stated annual salary range is $90,080–$135,120. Eligible employees may also receive incentive and retention awards and benefits.

Requirements

• 5–8 years of relevant experience.
• Previous sales experience required.
• Demonstrated problem-solving skills.
• Ability to travel 75% of the time.
• Clear and concise written and verbal communication.
• Proven strategic-thinking and problem-solving skills.
• Bachelor’s degree, university degree, or equivalent experience.

Nice To Haves

• Prior experience in a retail environment preferred.

Responsibilities

• Work with partner leadership and locations to promote credit awareness, implement credit initiatives, collect and communicate market intelligence, and increase new applications and credit sales.
• Analyze local and territory performance trends using company reporting and ad-hoc analyses to identify opportunities and emerging risks.
• Develop and maintain relationships with partner retail field leadership and business owners or management within the assigned territory, resolving issues as necessary.
• Attend partner meetings and represent Citi at conferences, trade shows, and other industry events.
• Partner with local retail partner field management to identify training opportunities and deliver associate training within the assigned territory.
• Develop and assist strategic initiatives to maximize credit sales and applications.
• Provide internal and external clients with service support, ensuring their needs are met.
• Assess risk appropriately when making business decisions; safeguard the firm's reputation and its clients and assets; drive compliance with applicable laws, rules, and regulations; adhere to policy; apply sound ethical judgment; and escalate, manage, and report control issues transparently.

Benefits

• Medical, dental, and vision coverage.
• 401(k).
• Life, accident, and disability insurance.
• Wellness programs.
• Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.
• Discretionary and formulaic incentive and retention awards may be available to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level