Field Representative

Atlanta West Carpets•Lithia Springs, GA

23h

About The Position

The Field Representative coordinates onsite installations of ceramic tile, LVT, wood, carpet, and other contracted scopes. The role combines organization, paperwork, and communication with customer field builders, AWC Account Managers, installation subcontractors, and AWC Operations. The representative pre-walks jobsites to confirm readiness, responds to site conditions that could affect the work, and continuously monitors installation methods and quality against industry standards. Serving as AWC’s direct onsite liaison, the representative communicates clearly with customers and contractors and helps ensure installations are completed properly and on schedule. Artisan Design Group (ADG), a Lowe’s company, provides interior finishing design, procurement, and installation services for homebuilders and property management clients. ADG was founded in 2016 and, following its 2025 acquisition by Lowe’s Companies, Inc., continues to operate as ADG while benefiting from Lowe’s resources and scale. This position involves frequent jobsite visits, coordination of subcontractors and schedules, quality assurance, safety oversight, issue resolution, and timely completion of punch lists. Saturday work may be required at the discretion of the Operations Manager. Ongoing industry training is required and will be made available.

Requirements

Ability to work professionally and independently, provide leadership, and work effectively in a team environment.
Ability to perform mathematical calculations to estimate quantities, provide field measurements, and determine the time, resources, or materials needed to complete work activities on time.
Effective and appropriate written and verbal communication skills.
Ability to work professionally with customer representatives, installers, and other trades.
Valid driver’s license and insurance meeting company requirements at all times.
Ability to make independent decisions, prioritize, and multitask.
Self-reliant, driven, able to work independently, and willing to take initiative.
Persuasive communication and ability to influence others.
Strong time-management skills, urgency, and follow-through.
OSHA 10 certification required.
Ability to pass a background check and drug screen.
Ability to use an iPad.
Ability to walk around jobsites; step up or down; stoop, kneel, crouch, or crawl; and frequently ascend and descend multiple stairwells.
Ability to lift up to 50–100 pounds.
Ability to drive long distances on interstate highways.

Nice To Haves

Working knowledge of Microsoft Office.
OSHA 30 certification is required for some projects; training will be provided if needed.

Responsibilities

Review installation requirements with AWC Operations, including product, scope, and installation method.
Read and understand work orders, blueprints or plans, specifications, and diagrams; verify instructions match diagrams and resolve discrepancies before work begins.
Prepare job-progress notes and discuss project status at regular weekly or bi-weekly departmental meetings.
Maintain professional relationships with customers and subcontractors.
Pre-walk areas to confirm readiness for contracted installation scopes.
Monitor installation products, methods, completeness, and quality, including finish materials, underlayment, waterproofing, adhesives, transitions, and protection.
Conduct post-walks to confirm completed work meets AWC quality standards.
Track job schedules and coordinate effectively with AWC Internal Operations.
Maintain customer installation schedules and coordinate deliveries with customers, AWC personnel, and subcontractors as needed.
Complete paperwork and electronic reporting responsibilities.
Attend onsite meetings and coordinate subcontractors.
Perform quality assurance and quality control, enforce safety requirements, inspect tools, and complete safety training required by customers.
Coordinate scheduling and daily cleanup.
Identify and communicate problems such as out-of-tolerance substrates, areas not ready due to preceding subcontractors, unacceptable environmental conditions, or material shortages; coordinate solutions and identify schedule impacts.
Ensure timely completion of punch lists.
Serve as AWC’s onsite liaison when AWC subcontractors are present.
Complete other assigned duties and participate in ongoing industry training.