Field Representative

Atlanta West Carpets LLC•Lithia Springs, GA

1d•Onsite

About The Position

The Field Representative coordinates onsite installations of ceramic tile, LVT, wood, carpet, and other contracted scopes. The role involves organizing work, handling paperwork, and communicating with customer field builders, AWC Account Managers, and installation subcontractors. The Representative pre-walks jobsites to confirm they are ready for installation, responds to site conditions that could affect the work, and monitors installation methods and quality against industry standards. As AWC’s direct onsite liaison, the Representative communicates clearly with customers and contractors and coordinates with AWC Operations to support successful project completion. The position also involves reviewing installation requirements, work orders, plans, specifications, and diagrams; monitoring schedules, deliveries, subcontractors, safety, and quality; documenting progress; resolving field issues; and ensuring punch lists are completed on time. Ongoing industry training is required and will be made available. Saturday work may be required at the discretion of the Operations Manager. Artisan Design Group is a national provider of interior finishing solutions for homebuilders and property management clients. It provides design, procurement, and installation services for flooring, cabinets, countertops, and other interior products. ADG is a Lowe’s company and continues to operate as ADG following its 2025 acquisition by Lowe’s Companies, Inc.

Requirements

Ability to work professionally and independently, provide leadership, and work effectively as part of a team.
Ability to perform mathematical calculations to estimate quantities, take field measurements, and determine time, resources, or materials needed for work activities.
Effective written and verbal communication skills.
Ability to work professionally with customer representatives, installers, and other trades.
Valid driver’s license and insurance that meets company requirements at all times.
Ability to make independent decisions, prioritize, and multitask.
Self-reliant and able to work independently; driven, takes initiative, and has a high sense of urgency.
Ability to influence and persuade.
Strong time-management skills and follow-through to ensure tasks are completed correctly and on time.
OSHA 10 required.
Ability to use an iPad.
Must pass a background check and drug screen.
Able to walk around jobsites; step up or down; stoop, kneel, crouch, or crawl to inspect, repair, or install product; frequently ascend and descend multiple stairwells; lift up to 50–100 pounds; and drive long distances on interstate highways.

Nice To Haves

OSHA 30 certification is required for some projects; training will be provided if needed.
Working knowledge of Microsoft Office is preferred.

Responsibilities

Review installation requirements with AWC Operations, including products, scope, and installation methods.
Read and understand work orders, blueprints or plans, specifications, and design diagrams; verify instructions against diagrams and resolve discrepancies before work begins.
Prepare job-progress notes and discuss project status in regular weekly or bi-weekly departmental meetings.
Maintain professional relationships with customers and other subcontractors.
Pre-walk areas scheduled for installation to verify site readiness.
Monitor installations for correct products and materials, including finish materials, underlayment, waterproofing, adhesives, transitions, and protection, and verify work is complete.
Monitor installation methods for compliance with industry standards and assess installation quality.
Post-walk completed areas to verify completion and compliance with AWC quality standards.
Track job schedules and coordinate effectively with AWC Internal Operations.
Maintain customer installation schedules; schedule deliveries when needed and coordinate with customers, AWC personnel, and subcontractors.
Complete paperwork and electronic reporting, and attend onsite meetings.
Coordinate subcontractors and perform QA/QC activities.
Enforce safety requirements, conduct tool inspections, use PPE, and complete customer-required safety training.
Coordinate scheduling and daily cleanup.
Identify and address problems such as out-of-tolerance substrates, unready areas, unacceptable environmental conditions, and material shortages; communicate issues to AWC Operations, coordinate solutions with the customer as appropriate, and identify schedule impacts.
Ensure punch lists are completed on time.
Serve as AWC’s onsite liaison and be present when AWC subcontractors are onsite when required.
Complete ongoing industry training and other assigned duties.