Field Rental Technician - Tri

Tri • Burlington, NC

2d

About The Position

Tri-Lift Industries, Inc. is a third-generation family business and a material-handling equipment and solutions provider serving North Carolina, South Carolina, and Virginia. The Field Rental Technician promotes goodwill and accountability with customers, works professionally, and provides a high level of customer service. The role analyzes and diagnoses equipment problems, recommends and performs repairs or modifications, completes scheduled maintenance, and documents service calls and repairs. It also involves maintaining company equipment and the service van, managing service and parts inventory, keeping personal tools in good condition, and maintaining a clean, hazard-free work area. The technician performs additional duties as assigned by management and the rental coordinator.

The typical work schedule is 8:00 AM to 4:30 PM. The listed hourly range is $24–$30. The posting describes paid training, advancement opportunities, and a benefits package that includes paid time off, insurance, disability coverage, life insurance, and a matching 401(k).

Requirements

• High school diploma or equivalent.
• Three or more years of mechanical, electrical, and hydraulic experience in the forklift or equipment repair industry.
• Effectively communicate with customers, coworkers, and management.
• Understand service and training manuals and schematics.
• Safely operate power tools, lifts, hoists, hydraulic jacks, and overhead cranes.
• Have a positive attitude and good organizational and communication skills.
• Have personal tools required for the work.
• Pass a pre-employment drug test.
• Have a valid and current driver's license; driving record will be reviewed by the insurance company for eligibility for a company vehicle.

Nice To Haves

• Knowledge of electrical and industrial battery charger repair.

Responsibilities

• Promote an atmosphere of goodwill and accountability between the company and customers.
• Act professionally and provide superior customer service.
• Analyze and diagnose equipment problems and breakdowns.
• Recommend appropriate service and repair actions to resolve equipment performance issues.
• Perform equipment repairs or modifications.
• Efficiently perform scheduled equipment maintenance.
• Accurately and neatly document each service call and repair and provide necessary paperwork.
• Maintain the serviceability and accountability of company equipment.
• Keep the company service van clean, orderly, and free of hazards.
• Secure and maintain service and parts inventory in the company vehicle.
• Maintain personal tools required to perform equipment service duties.
• Keep the work area clean and hazard-free.
• Cooperatively perform additional duties assigned by management and the rental coordinator.

Benefits

• Paid time off (PTO).
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Company-paid short- and long-term disability.
• Company-paid life insurance, with additional purchase options.
• 401(k) plan with a 4% company match.
• Competitive compensation.
• Extensive hands-on training and advancement opportunities.
• Company uniforms.
• Company vehicle and gas card.
• Tablet and laptop at 90 days if needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED