Field Rental Technician

Tri - Lift Industries Inc. • Burlington, NC

3d • $24 - $30

About The Position

Tri-Lift Industries, Inc. is a third-generation family business and a material handling equipment and solutions provider serving North Carolina, South Carolina, and Virginia. The Field Rental Technician promotes goodwill and accountability with customers, works professionally, and provides a high level of customer service. The role diagnoses equipment problems, recommends and performs repairs or modifications, and completes scheduled maintenance. The technician documents service calls and repairs, maintains company equipment and the service van, manages service and parts inventory in the vehicle, and keeps tools and work areas clean and hazard-free. Additional duties may be assigned by management and the rental coordinator.

The typical work schedule is 8:00 AM to 4:30 PM. The posted hourly range is $24–$30. Tri-Lift provides paid training, uniforms, and—if the role is a road technician—a company vehicle and gas card. A tablet and laptop may be provided at 90 days if needed. Candidates must pass a pre-employment drug test and have a current, valid driver’s license; driving records are reviewed by the company’s insurer for eligibility to use a company vehicle.

Requirements

• High school diploma or equivalent.
• At least three years of mechanical, electrical, and hydraulic experience in the forklift or equipment repair industry.
• Effectively communicate with customers, coworkers, and management.
• Understand service and training manuals and schematics.
• Safely operate power tools, lifts, hoists, hydraulic jacks, and overhead cranes.
• Provide personal tools required to perform equipment service duties.
• Pass a pre-employment drug test.
• Have a valid and current driver’s license; driving record is reviewed by the insurer for company-vehicle eligibility.

Nice To Haves

• Knowledge of electrical and industrial battery charger repair.

Responsibilities

• Promote goodwill and accountability between the company and customers, acting professionally and providing superior customer service.
• Analyze and diagnose equipment problems and breakdowns, and recommend appropriate service and repairs.
• Repair or modify equipment as needed.
• Perform scheduled equipment maintenance efficiently.
• Document each service call and repair accurately and neatly, including necessary paperwork.
• Maintain the serviceability and accountability of company equipment.
• Keep the company service van clean, orderly, and hazard-free.
• Secure and maintain service and parts inventory in the company vehicle.
• Maintain personal tools needed to perform equipment service duties.
• Keep the work area clean and hazard-free.
• Cooperatively perform additional duties assigned by management and the rental coordinator.

Benefits

• Competitive compensation and paid time off.
• Extensive hands-on training and advancement opportunities.
• Company uniforms.
• Company vehicle and gas card for road technicians.
• Tablet and laptop at 90 days if needed.
• 401(k) plan with a 4% company match.
• Medical, dental, and vision insurance.
• Company-paid short- and long-term disability insurance.
• Company-paid life insurance, with additional purchase options.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED