Field Reimbursement Manager - Pulmonology & Gastroenterology - Columbia, SC
About The Position
As a Field Reimbursement Manager within Sanofi’s Specialty Care organization, you will support patient access and reimbursement solutions for innovative therapies. This field-based role is based in Columbia, South Carolina, and supports pulmonology and gastroenterology. The manager is a field subject matter expert on patient support, access, reimbursement, prior authorization, appeals, financial assistance, and related business issues within the Dupixent Business Unit. As a front-line member of Sanofi Genzyme Patient Support Services, the role works with internal stakeholders, Sales Teams, Market Access, Account Directors, Trade, Dupixent MyWay, and program vendors to provide a strong customer experience and support the national strategy through reimbursement education and patient pull-through efforts. The role requires working with healthcare providers and other partners to help resolve access issues, explain support programs, and improve patients’ treatment journeys. It includes planning geographic business activities, maintaining knowledge of payer and utilization-management requirements, building customer relationships, and addressing escalated issues compliantly. The position requires approximately 50% travel, depending on geography. Sanofi describes itself as an R&D-driven, AI-powered biopharmaceutical company focused on improving lives through medicines and vaccines. Its Specialty Care organization works on treatments for immune challenges, rare diseases, cancers, and neurological conditions.
Requirements
- Bachelor’s degree required; a life sciences or business degree is preferred.
- At least 5 years of experience in the pharmaceutical or healthcare industry.
- Ability to travel to meetings, trainings, and programs as necessary, including additional travel within the assigned geography.
- Excellent strategic thinking, analytical, and communication skills.
- Valid driver’s license.
- Ability to achieve and maintain compliance with applicable company policies and procedures and regulatory and legal requirements.
Nice To Haves
- MBA is a plus.
- Experience in pulmonology, gastroenterology, and/or Market Access.
- Demonstrated success in cross-functional teamwork and working in a matrix and co-promote environment.
- Energetic and driven approach to achieving success.
- Interpersonal skills, including managing and resolving conflict and building strong working relationships.
- Ability to adapt to change and react constructively in a high-energy, fast-paced environment.
- Previous experience as a manager or director.
Responsibilities
- Serve as a subject matter expert on Dupixent MyWay support programs, access issue resolution, financial assistance, and alternative funding options.
- Act as a point of contact for Dupixent MyWay and collaborate across functions to lead Dupixent pull-through efforts, assisting the ABM as appropriate.
- Educate office personnel on prior authorization and appeals processes, reimbursement support through Dupixent MyWay, free-drug programs, and financial assistance programs.
- Plan and implement geographic business plans to support appropriate access to Dupixent.
- Maintain knowledge of local and national payer landscapes, including Specialty Pharmacy and utilization-management criteria for Dupixent.
- Establish and maintain positive, productive working relationships with key internal and external customer segments.
- Partner with Alliance colleagues to foster respect and customer focus.
- Develop working relationships with state societies, associations, and advocacy groups as needed to support patient access and raise awareness of the Alliance, Dupixent MyWay, and Dupixent.
- Conduct healthcare provider office visits as needed to facilitate pull-through efforts and resolve escalated issues as a HIPAA-compliant contact.
- Work compliantly to reduce cycle time and increase conversion rates for patients prescribed Dupixent.
- Support compliance with applicable Sanofi-Genzyme policies and procedures and regulatory and legal requirements, and help monitor compliance during cross-functional team interactions.
Benefits
- Health and wellbeing benefits, including high-quality healthcare, prevention, and wellness programs.
- At least 14 weeks of gender-neutral parental leave.
- Company employee benefit programs may be available to eligible employees.
- Rewards package recognizing employee contributions.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
