Field PLM Principal Architect

Hewlett Packard Enterprise • All, NY

4d • Remote

About The Position

The Principal Architect – HPE Campus & Branch is a senior technical member of HPE’s Field PLM organization, providing architecture and technical leadership for strategic Campus & Branch opportunities and customers. The role partners with Field PLMs, Territory Managers, Systems Engineers, Product Management, Engineering, and Support to win complex opportunities, develop and validate architectures, remove technical barriers, and help protect HPE’s customer install base. It serves as a high-level technical authority for the HPE Mist Campus & Branch portfolio and helps scale the broader field organization’s capabilities.

The architect engages on technically complex or high-impact customer situations, including strategic new logos, competitive takeouts, large-scale and multi-domain designs, complex migrations and proofs of concept, critical customer escalations, and opportunities requiring Product Management or Engineering involvement. The position is designated Remote/Teleworker, primarily working from home, with travel as required to support strategic opportunities and customers.

Success is measured through business impact, accepted architectures and successful complex proofs of concept or migrations, customer health and issue resolution, field mentoring and enablement, reusable architecture content, and actionable product feedback.

Requirements

• Extensive enterprise networking architecture and pre-sales experience, with demonstrated success in complex customer environments.
• Expert-level knowledge of campus wired and wireless networking, switching and routing architectures, and enterprise network design.
• Deep understanding of EVPN/VXLAN and modern campus fabric architectures.
• Strong knowledge of identity/NAC, segmentation, branch/WAN, and AI-driven network operations.
• Demonstrated ability to lead complex technical discovery, architecture workshops, proofs of concept, and customer-facing design reviews.
• Ability to communicate credibly with senior network architects, technical executives, Product Management, and Engineering.
• Strong troubleshooting and critical-thinking skills across product, configuration, architecture, and operations.
• Ability to influence without direct authority and work effectively across sales, field, support, product, and engineering organizations.
• Strong written and verbal communication skills, including the ability to simplify complex technical concepts.
• Willingness to travel as required to support strategic opportunities and customers.

Nice To Haves

• Relevant advanced networking, wireless, or security certifications.

Responsibilities

• Engage early with Field PLM and account teams on strategic and technically complex opportunities.
• Support technical discovery, architecture discussions, whiteboarding, and solution design.
• Collaborate with Field PLM and account teams to develop technical win strategies.
• Lead or guide complex proofs of concept, migration planning, and architecture validation.
• Identify technical risks, dependencies, product gaps, and customer objections early in the sales cycle.
• Support competitive positioning and displacement strategies where architecture is a key differentiator.
• Drive customer architecture acceptance and confidence in HPE Mist solutions; evangelize HPE AI-Driven, Self-Driving solutions.
• Own and evaluate complex Campus & Branch architectures spanning Mist Wireless Assurance, Wired Assurance, EX/CX switching, Campus Fabric / EVPN-VXLAN, Access Assurance/NAC, segmentation, branch/WAN, Marvis, APIs, automation, and third-party integrations.
• Assess end-to-end designs for scale, resiliency, operational simplicity, security, migration feasibility, and customer outcomes; provide technical authority on architecture decisions and design tradeoffs.
• Maintain hands-on technical currency across the HPE Mist Campus & Branch portfolio and relevant adjacent technologies.
• Engage in critical customer satisfaction issues and escalations; determine whether contributing factors involve product, configuration, architecture, or operations.
• Perform architecture reviews and evaluate telemetry, evidence, and systemic risks.
• Coordinate technical workstreams with Field PLM, Account SE, Support/TAC, Product Management, and Engineering.
• Validate remediation plans and communicate technical findings and recovery actions to customer technical leadership.
• Identify lessons learned and systemic improvements beyond immediate incidents.
• Mentor Field PLMs and Systems Engineers on advanced Campus & Branch architectures.
• Develop reusable reference architectures, validated designs, best practices, configurations, technical decision guidance, and enablement.
• Deliver advanced training, architecture office hours, and technical knowledge transfer.
• Translate field experience into actionable product feedback for Product Management and Engineering, and communicate product direction, architecture changes, and engineering guidance to the field.

Benefits

• Comprehensive benefits intended to support physical, financial, and emotional wellbeing.
• Career development programs to help employees pursue career goals and develop expertise.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: No Education Listed