Field Pharmacy Account Manager

Premier Inc.

10d•$90,000 - $150,000•Remote

About The Position

The Pharmacy Account Manager supports Premier member hospital and health system pharmacies in implementing and optimizing use of the Premier GPO pharmacy portfolio. The role builds and maintains member relationships to communicate information about contract portfolios, educational services, consulting, technology products, and other pharmacy-focused solutions. It also provides pharmacy subject matter expertise to field leadership and staff. The account manager supports members and field teams in driving contract penetration, member value, and savings; assists with purchase decisions and pricing analyses; develops and facilitates education; and contributes to supplier sales-cycle monitoring and contracting initiatives. The position also supports contract pricing accuracy, data analysis, product recall notifications, and oversight of the FDA DSCSA Track and Trace program. It assists with new-member implementation, rostering, and orientation. The role works closely with membership field services, coordinates content for regional pharmacy meetings, and may participate in pharmaceutical purchase-agreement negotiations and supplier discussions concerning pharmaceutical spend data. This is a remote position with 1–20% travel within the United States.

Requirements

At least 4 years of applicable work experience.
High school diploma or GED.
Ability to remain stationary for prolonged periods.
Ability to adapt and change priorities quickly while meeting deadlines.
Attention to detail.
Ability to operate computer programs and software.
Ability to communicate effectively with audiences in person and electronically.
Day-to-day contact with coworkers and/or the public.
Ability to make independent decisions.
Ability to work collaboratively in close quarters with peers and with varying interruptions.
Ability to perform sedentary work, including exerting up to 10 pounds of force occasionally and negligible force frequently or constantly.

Nice To Haves

Bachelor’s degree.
Pharmacy contracting skills.
Healthcare supply chain skills.
Data analytics skills.
Analysis and forecasting skills.
Hospital pharmacy experience or knowledge.
Account management skills.

Responsibilities

Serve as the account manager for Premier members and field staff on pharmacy topics.
Build and maintain effective communication and relationships with assigned members and health systems; provide periodic updates on Premier service use and opportunities.
Identify relevant Premier contracts and services that can expand member engagement and value.
Coordinate cross-functional customer support using internal and external solutions to improve contract penetration, member value, and savings.
Influence purchase decisions among hospital pharmacy, supply chain, nursing, physicians, administration, and other stakeholders.
Participate in projects supporting the relevant clinical service line.
Manage purchase-decision support, including line-item price validation, comparative quote analyses, and in-person or telephone consultations.
Create and facilitate member and staff education on product use and cost efficiencies, working with subject matter experts and available resources.
Monitor and track Premier suppliers’ sales cycles from initial lead through close of sale.
Provide technical oversight to contracting staff on contract launch and promotional materials, surveys, second-sourcing events, product planning initiatives, and category committee meetings and presentations.
Provide timely analyses, review contract pricing accuracy, maintain data, monitor drug-product recalls, and notify facility pharmacy departments.
Provide oversight of the FDA DSCSA Track and Trace program.
Identify appropriate data sources for information requests and summarize data in visually appealing presentations to support decision-making.
Work independently and take ownership of projects.
Provide technical support and follow-up materials to membership field services staff; expedite information uptake and problem resolution.
Coordinate content for regional pharmacy meetings with membership field services staff.
Assist with new-member implementation, rostering issues, and orientation.
May participate in pharmaceutical purchase-agreement negotiations and supplier discussions regarding pharmaceutical spend data.