Field Patient Care Coordinator/Medical Assistant

Western Geriatrics and Neurology • Las Vegas, NV

19h

About The Position

The Field Patient Care Coordinator/Medical Assistant serves as the primary point of contact for an assigned patient population and care teams. The role connects patients, families, healthcare providers, and community partners to help ensure timely, coordinated care. It combines patient care coordination and administrative support with obtaining and documenting vital signs. The position supports compassionate, accountable care in a collaborative healthcare environment.

Requirements

• High school diploma or GED required.
• Strong communication and customer service skills.
• Comfort using computers, email, and electronic medical records.
• Ability to manage multiple priorities while maintaining attention to detail.
• Proactive, team-oriented mindset and passion for helping others.
• Ability to accurately obtain and document patient vital signs.
• Healthcare experience is desired; experience in healthcare, senior living, medical offices, medical assisting, patient care, or other service-focused environments is preferred.
• Experience obtaining and documenting patient vital signs is strongly preferred.

Nice To Haves

• Medical Assistant experience or training is preferred but not required.

Responsibilities

• Coordinate patient care and follow-up services.
• Manage incoming calls, emails, and patient inquiries.
• Process provider orders for medications, labs, imaging, referrals, and home health services.
• Communicate care plan updates with patients, families, community staff, and healthcare partners.
• Support medication reconciliation and escalate concerns to providers when needed.
• Assist with post-discharge outreach and ensure appropriate follow-up care is scheduled.
• Identify urgent patient concerns and help coordinate timely interventions.
• Maintain accurate documentation and patient records.
• Support telehealth appointments and care coordination activities.
• Obtain and document patient vital signs, including blood pressure, pulse, temperature, respiration rate, oxygen saturation, height, and weight, and communicate abnormal findings to the care team as appropriate.

Benefits

• Supportive team environment
• Opportunity to grow within a healthcare organization
• Ongoing training and development
• Collaborative culture focused on compassion, accountability, and excellent patient care

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED