Field Operations Supervisor (Waste Services)

Wind River Environmental LLC•Colorado Springs, CO

5d•$73,000 - $97,000

About The Position

Wind River Environmental is hiring a hands-on Field Operations Supervisor to lead daily field operations, support team performance, and drive safe, efficient, and profitable execution across its environmental services operation. The role oversees people, routes, jobs, customer relationships, and operational performance, balancing field operations and transportation logistics with customer service and financial accountability. The supervisor works closely with operations leadership, sales, and dispatch/logistics and supports the Operations Manager, stepping up when needed. Wind River Environmental's services include grease trap pumping and cleaning; residential and commercial septic and wastewater system maintenance; sand trap and oil/water separator cleaning; hydro excavation and large line cleaning; drain cleaning and video inspections; Vactor services; and minor septic repairs. The company is headquartered in Marlborough, Massachusetts, and provides services and maintenance for non-hazardous liquid waste systems to business, residential, and municipal customers. The estimated base pay range is $73,000–$97,000 per year, with eligibility for a 10% bonus. Final compensation depends on factors including work location, education, experience, knowledge, and skills. Relocation assistance may be available for qualified candidates.

Requirements

At least 3 years of experience in field-based operations, preferably in transportation, logistics, waste, environmental services, or a related service industry.
Experience supervising a crew or managing field operations.
Strong leadership skills, including the ability to coach, develop, and hold teams accountable.
Ability to forecast revenue and manage operational performance.
Experience estimating or quoting transportation, hauling, or service-based work.
Strong customer relationship skills and a responsive, service-oriented mindset.
Experience with route planning, job costing, and operational productivity.
Knowledge of DOT regulations and fleet operations.
Class B CDL required.
Valid driver's license and ability to meet WRE's insurability guidelines; driving is an essential function of the position.
Strong communication, organization, and problem-solving skills.
Ability to make decisions and operate with urgency in a fast-paced, field-driven environment.

Nice To Haves

Familiarity with pumping services, drain cleaning, Vactor work, hydro excavation, septic/wastewater services, or similar field operations.

Responsibilities

Supervise and coordinate daily routes and work assignments for drivers and field personnel.
Lead, coach, and develop team members to ensure safe, efficient, high-quality work.
Monitor route efficiency, productivity, and cost performance.
Build customer relationships and serve as a primary operational point of contact.
Quote and estimate work and support pricing decisions to drive profitable growth.
Develop and manage weekly and monthly revenue forecasts.
Manage job costs, materials, and changes needed during work.
Conduct monthly fleet and facility inspections.
Ensure compliance with safety, DOT, company operational standards, and applicable local permitting and inspection requirements.
Partner with dispatch and sales teams to maximize booking opportunities and operational efficiency.
Respond to customer issues and operational challenges with urgency and professionalism.
Train and develop team members and help build bench strength for future growth.
Support the Operations Manager and be ready to step up when needed.