Field Operations Specialist (Lancaster, PA)

AirGarage • Lancaster, PA

9d • $20 - $20 • Onsite

About The Position

AirGarage is hiring a part-time, hourly Field Operations Specialist to work on-site at one or more parking lots or garages in Lancaster, Pennsylvania. The specialist is employed by TalentBurst, AirGarage’s Employer of Record partner, and works as part of AirGarage’s field team. Daytime hours may be available, but the schedule will lean toward holidays, nights, and weekends.

The role is the on-the-ground presence at assigned parking properties. The specialist patrols properties on foot, checks vehicles, verifies payment using AirGarage’s Space Force smartphone app, issues citations when needed, and helps customers understand how to pay. The role does not involve moving cars. Coverage across multiple locations may be needed.

Depending on the assigned location, additional tasks may include light litter pickup, coordinating with outside maintenance vendors, assisting with ground-level signage, or directing traffic and answering customer questions during events. AirGarage provides training on its tools and processes. The position requires a modern smartphone with a reliable data plan, reliable transportation, a valid driver’s license, and successful completion of background and motor vehicle record checks.

Requirements

• Be at least 18 years old and authorized to work in the United States.
• Have a valid driver’s license.
• Successfully complete a standard background check and a motor vehicle record (MVR) check.
• Be able to spend several hours on your feet outdoors in a parking lot or garage environment.
• Own a modern smartphone with a reliable data plan to operate the Space Force enforcement software.
• Have reliable transportation to and from assigned locations.
• Have strong time-management skills and the ability to work independently without direct on-site supervision.
• Maintain a positive, professional attitude when engaging with customers and property stakeholders.

Nice To Haves

• Previous experience in customer service, security, or parking operations; experience is not required, and training will be provided.

Responsibilities

• Regularly patrol assigned parking lots or garages on foot and check parked vehicles; do not move vehicles.
• Provide coverage across multiple locations in the assigned area as needed.
• Use the Space Force app on a smartphone to scan license plates and verify active payment.
• Issue citations to vehicles that have not paid through the app and leave a physical notice when needed.
• Immobilize repeat violators in some markets, where applicable.
• Help customers understand how to pay, including guiding them through the app.
• Depending on the assigned location, occasionally pick up trash and litter.
• Depending on the assigned location, coordinate with outside vendors on maintenance needs.
• Depending on the assigned location, assist with hanging or moving ground-level signage.
• At some locations, direct traffic into the lot, particularly during events, and answer customer questions about parking or pricing.
• Manage work independently and ensure assigned lots or garages meet company standards.

Benefits

• Medical, dental, and vision insurance plans for full-time team members working 30 or more hours per week.
• Eligibility to enroll in a company 401(k) plan.
• Mileage reimbursement at the current IRS standard rate for authorized travel between working locations.
• Growth opportunities within the company.
• Autonomy to manage workflow and take ownership of assigned properties.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed