Field Operations Manager

Jetson Home•Dallas, TX

5h•$104,000 - $116,000•Onsite

About The Position

Jetson is seeking an HVAC professional with field operations management experience to support its expansion in the Dallas market. The Field Operations Manager ensures HVAC installation teams are supported and equipped to work safely, efficiently, and to high-quality standards. The role connects field operations with leadership, focusing on team readiness, resource allocation, and real-time problem-solving. It also contributes to developing and refining processes and procedures for installation quality and efficiency.

Requirements

Proven experience as an HVAC installation team member and team lead.
At least 5 years in a management role overseeing field teams.
Strong knowledge of HVAC systems, including heat pumps.
Ability to lead, coach, and motivate field personnel.
Ability to read blueprints and schematics.
Familiarity with building codes and regulations.
Excellent English communication and customer service skills.
Proficiency with scheduling software, mobile work apps, field management tools, and general business tools.
Valid driver’s license and clean driving record.
Excellent problem-solving and organizational skills.
Follow OSHA Electrical Standard.
Follow OSHA’s Lockout/Tagout (LOTO) standard.

Nice To Haves

HVAC NATE certification.
Section 608 certification.

Responsibilities

Coordinate tools, equipment, vehicles, parts, and job documentation to ensure daily readiness of field teams.
Serve as the primary liaison between field crews and internal departments, including logistics, procurement, and scheduling.
Visit job sites to support and coach crews and provide quality assurance on active installation projects.
Monitor and enforce company safety standards and ensure compliance with local codes and regulations.
Identify and resolve operational obstacles affecting field productivity or installation timelines.
Conduct pre-installation walkthroughs to check project parameters.
Maintain an up-to-date understanding of staffing needs based on relevant business inputs.
Train and mentor field technicians to improve workmanship, efficiency, and customer service.
Review completed installations to ensure quality standards and customer expectations are met or exceeded.
Support warranty and rework investigations and help implement corrective action plans.
Provide performance feedback and assist with evaluations of field team members.
Collaborate with senior leadership to develop and refine operational procedures and best practices.