Field Operations Manager - Talmo, GA

Duck•Talmo, GA
•Onsite

About The Position

The Field Operations Manager oversees multiple field teams and their supervisors at customer farms, reporting to the Operations Manager. This hands-on leadership role coordinates daily work, conducts field evaluations and audits, monitors performance, and supports quality, safety, biosecurity, and animal welfare standards. The manager develops supervisors, builds customer relationships, coordinates staffing and resources, and improves operating systems to support consistent execution and future growth. The position works primarily at customer farms, poultry houses, and other agricultural or shop settings, with regular travel between assigned locations. It includes early starts, Monday through Friday, and Saturdays as needed. Physical work may include standing, walking, bending, bird handling, equipment use, and hands-on support of team duties in varying environmental conditions, while following safety and biosecurity practices. Reasonable accommodation is available where applicable.

Requirements

  • Ability to lead multiple teams through supervisors, communicate expectations clearly, coach employees, and hold teams accountable.
  • Strong organization, problem-solving, and follow-through skills, including the ability to coordinate changing field priorities and customer requirements.
  • Ability to evaluate performance, complete audit reports, manage inventory information, and translate findings into practical improvements.
  • Ability to learn and enforce poultry service procedures, safety, biosecurity, and animal welfare standards while maintaining a consistent field presence.
  • Dependability for early starts, travel to assigned farms, and Saturday work when operational needs require it.

Nice To Haves

  • Experience supervising poultry, agricultural, vaccination, moving, sorting, or similar field operations.
  • Experience developing supervisors, conducting operational audits, managing vaccine inventory, or improving field processes.

Responsibilities

  • Direct assigned supervisors and teams to complete daily Vaccination, Moving, and Sorting work efficiently and to established service standards.
  • Report to the shop at 4:15 a.m. Monday through Friday unless directed otherwise, and work Saturdays as needed to support operations.
  • Perform daily field evaluations with designated teams, monitor performance, address execution concerns, and communicate issues to the Operations Manager.
  • Prepare the weekly work schedule when the Operations Manager is absent and coordinate upcoming spike moves with the Transportation Manager and Operations Manager.
  • Support appropriate team staffing, coordinate daily tools and equipment with office staff, and fill in for a supervisor, specialist, or crew member as needed.
  • Conduct quality, procedural, and biosecurity audits across Moving, Vaccination, and Sorting services, and promptly update audit reports.
  • Monitor quality-control standards, address gaps with supervisors, and reinforce proper bird handling and animal welfare practices.
  • Enforce biosecurity measures and company policies, encourage safe work practices, and promptly address or escalate unsafe conditions.
  • Implement and oversee training programs and assist in developing and enforcing standard operating procedures.
  • Evaluate supervisors consistently and conduct quarterly reviews; review each team member's performance and skills quarterly with the supervisor.
  • Coach supervisors on crew leadership, accountability, training, and daily execution; identify development needs and follow through on agreed improvements.
  • Identify and disciple emerging leaders for Team Lead, Supervisor, and other future roles, using Duck's mission, vision, and core values as a guide.
  • Build professional relationships with customers, growers, and vendors; communicate service concerns and coordinate solutions with operations leadership.
  • Track customer-specific vaccine inventory and order vaccines as necessary to maintain appropriate stock for scheduled work.
  • Carry out approved improvements to workflow, equipment, quality, and productivity, including equipment projects such as a wheel unloader mechanism.
  • Develop repeatable operating practices that support additional teams, consistent execution, and future growth.
  • Support operational priorities, perform other related duties assigned by the Operations Manager, work within delegated authority, and escalate decisions requiring additional approval.

Benefits

  • Performance-based biannual bonus program, with year-end bonus eligibility based on the average score of biannual bonuses.
  • 15 vacation days and eight paid holidays, totaling 23 paid days off.
  • Company-paid healthcare benefit through HipNation for primary care and Sedera for larger healthcare needs, subject to program terms.
  • 401(k) eligibility after one year of employment, with up to a 4% company match when participating, subject to plan terms.
  • Company vehicle provided.
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